PRODUCT SUPPORT PROGRAM FOR REPLACING DUAL TIRE SPACER RINGS ON CERTAIN M313D, M315D, M316D, M318D, M322D, M318D MH, AND M322D MH WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING DUAL TIRE SPACER RINGS ON CERTAIN M313D, M315D, M316D, M318D, M322D, M318D MH, AND M322D MH WHEELED EXCAVATORS

Usage:

REBE4444-00

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14Oct2008

U-523

A-434

D-440

O-481

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING DUAL TIRE SPACER RINGS ON CERTAIN M313D, M315D, M316D, M318D, M322D, M318D MH, AND M322D MH WHEELED EXCAVATORS
4202 4200		PS51569

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51569" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2010

PROBLEM

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The existing spacer ring can crack on certain M313D, M315D, M316D, M318D, M322D, M318D MH, and M322D MH Wheeled Excavators. If the existing spacer ring fails, it can allow stones and/or debris to enter the gap between the tires, leading to tire failures.

AFFECTED PRODUCT

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Model	Identification Number
M313D	W3H00137-00141, 144-154, 156-159, 161-164, 167-173, 175-178, 180-183, 185-188, 190-191, 193-195, 198-201, 203-204, 206-211, 213-221, 224-225, 237
M315D	W5M00147-00148, 150-160, 163, 165-167, 169, 171-182, 184-193, 196-220, 222-223, 225-242
M316D	W6A00305, 311, 313, 315-322, 324-326, 328-342, 344-351, 353-379, 381-383, 385-387, 390-395, 397-404, 406-408, 410-414, 416-423, 425-430, 432-436, 438-448, 450, 453-462, 464-465, 467-476, 478-497, 500-504, 506-507, 510-527, 529-542, 544-546
M318D	W8P00227, 233-263, 265-268, 270-273, 276-297, 299-336, 338-343, 345-352, 354, 356-363, 366-369, 371, 373-408, 410-412, 414-437, 439-442, 444-446, 448-451, 453-457, 459-467, 469-476, 478-510 W8R00161-00184
M322D	W2S00118, 121-189, 191-200, 202-224
M322D MH	W2T00201-00213

PARTS NEEDED

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Qty	Part Number	Description
1	8U6724	RING-TIRE (If Needed - See Action Required)
1	3267949	RING-TIRE (If Needed - See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Follow the instructions in Service Magazine, SEPD0953, "An Improved Spacer Ring For Dual Tires Is Now Available On Certain Wheeled Excavators" in order to determine which tire ring is needed. Then install the correct tire ring.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%