Usage:
23Sep2013 |
(Revised 21Feb2014) |
Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN 3508B, 3512, 3512B, 3516B, 3516C, C175-16, AND C280-6 ENGINES AND GENERATOR SETS |
|
7606 1920 7620 | PS44027 |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44027" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 23Sept2013 Service Letter. Changes have been made to the Affected Product and Rework Procedure. |
TERMINATION DATE |
30Sep2014 |
PROBLEM
There are Product Link issues relating to non-reporting devices, fuel data quality reporting, diagnostics reporting, utilization reporting, and fuel level reporting on certain 3508B, 3512, 3512B, 3516B, 3516C, C175-16, and C280-6 Engines and Generator Sets. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
3508B | 6PN00674 |
3512 | 24Z09261 CMJ00425, 622, 633 YAK00122 ZAF00333, 348, 366-367, 393 |
3512B | CMC00518 YAM00143-00144, 597 |
3516B | 7RN01668 S2S00366, 371, 400, 403, 445-446, 472-473 |
3516C | TTH00311-00312, 379, 381 |
C175-16 | Y3A00101 |
C280-6 | SCB00104-00105 |
*******Group 2******* | |
C175-16 | R3B00100 Y3A00102-00117 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 3363566 | PL121SR (Analog) Software |
1 | 4341356 | PL121SR (Digital) Software |
1 | 4426441 | PL522 Software |
1 | 4452631 | PL300 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 4426436 | PL523 Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Update the software on the Engine. Caterpillar Electronic Technician (ET) 2013B and VIMSpc 2011A or newer should be used to perform these software updates. Note: create a full Product Status Report (PSR) and ECM replacement files for the engine before performing the updates as some configurations and settings could be erased during the software installation process. This will allow a point of reference to restore the settings of the machine after the update. Refer to the attached Rework Procedure. |