PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN GASKET ON CERTAIN C27 INDUSTRIAL ENGINE Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN GASKET ON CERTAIN C27 INDUSTRIAL ENGINE

Usage:

TEBE0433-00

12Nov2013


J440
L262
M638

 
Containment -
After Failure Only

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN GASKET ON CERTAIN C27 INDUSTRIAL ENGINE

1302 7555
PS61238
NOTE:

This Containment Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS61238" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2014

PROBLEM

The existing gasket can fail on certain C27 Industrial Engines. If the existing gasket fails it will result in an oil leak.

AFFECTED PRODUCT

Model Identification Number
C27  TWM01618-01619, 2061, 2116, 2305-2306, 2308, 2311, 2640, 2922-2923, 2950, 2953, 2955, 2960, 3249-3250, 3323, 3338, 3639

PARTS NEEDED

Qty

Part Number Description
4 2P3203 BOLT-WASHER HEAD
36 2P3205 BOLT-WASHER HEAD
36 2721777 WASHER-HARD
1 3531648 GASKET-OIL PAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the gasket using the parts listed. Refer to the appropriate dissasembly and assembly instructions.

Refer to Image 1.
Numbers 1-4 show the correct location for 2P-3203 Bolts.
Tighten the oil pan according to the tightening sequence.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-12000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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