PRODUCT SUPPORT PROGRAM FOR REPLACING PRE-LUBRICATION WIRING FILM ON CERTAIN G3512E, G3516C, G3516E, G3516H, G3520C, AND G3520E GENERATOR SETS
Usage:
TEBE0427-00
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| 30Sep2013 |
U-460
A-317
D-383
O-387
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING PRE-LUBRICATION WIRING FILM ON CERTAIN G3512E, G3516C, G3516E, G3516H, G3520C, AND G3520E GENERATOR SETS |
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| 7557 7405 | PS44035 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44035" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2014 |
PROBLEM
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| The existing 349-0995 Film is incorrect on certain G3512E, G3516B, G3516C, G3516E, G3516H, G3520C, and G3520E Generator Sets. |
AFFECTED PRODUCT
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| Model | Identification Number |
| G3512E | NGS00135, 137, 139-141, 143-144, 154, 159 SSR00162, 165, 172, 178-180, 183-186, 197-199, 201-202, 205-206, 209-210, 212-213, 215 |
| G3516C | F6D00103-00106, 108 F6E00101 F6F00101-00107 GSB00124 GZC00223, 225, 228, 236-237, 239-244, 253-256, 258-259 GZZ00339-00346, 348-362 |
| G3516E | F6G00101-00102 GAS00270-00280 |
| G3516H HD | GLM00116-00117 |
| G3520C | GZA00218-00221, 227-237, 243-258 GZB00235-00249 GZJ00474-00475, 477-484, 487, 491-506, 515-518, 521-524, 527-530, 532, 534-541, 543-553, 600-611, 614, 619-620, 624-630, 632-637, 640-651, 656-661 GZL00146 GZM00211-00212, 214 GZN00792-00806, 808-817, 820-821, 825-853, 856, 858-880 LGS00163-00176 RLP00240-00261 |
| G3520E | GZE00116-00117, 119-126, 128-129, 132-139, 154-163, 169, 178-183, 188-194, 202, 205, 213-226, 228-236 GZH00160-00162 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4385384 | FILM-ELECTRICAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the 349-0995 Film with the 438-5384 Film. Place the new film over top of the old film. On the film, the 8s and 5s changed in the table. Image 1 shows the new 438-5384 Film. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-30 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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