PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CRANKSHAFT DAMPER ON CERTAIN C18 MARINE ENGINES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CRANKSHAFT DAMPER ON CERTAIN C18 MARINE ENGINES

Usage:

TEBE0251-00

02Oct2013


U-471
D-389
O-394
TM-12

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CRANKSHAFT DAMPER ON CERTAIN C18 MARINE ENGINES

1205
PI32237
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32237" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32237" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

30Apr2014 31Oct2014

PROBLEM

The torsional damping is inadequate on certain C18 Marine Engines.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
C18  TNA00128-00129, 131, 139-144
*******Group  2*******
C18  TNA00105, 108-109
*******Group  3*******
C18  TNA00102-00104

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2133199 DAMPER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
2 9L1321 STUD-TAPERLOCK
12 1186331 STUD-TYPE 5
2 1678130 DAMPER AS
1 2633218 SPACER
1 4184510 PULLEY-CRANKSHAF
1 4195005 GUARD-ALT&DAMPER
3 4213358 SPACER-BOSS
2 4213410 SPACER-BOSS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 2133199 DAMPER AS
1 4194952 GUARD-ALT&DAMPER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

670hp, and 715hp engines need the damper changed to a vented damper.
803hp engines need an additional crankshaft damper.

Before beginning the following rework, please review the safety actions in the Operation and Maintenance Manual.

Group 1:
Replace the existing damper with the new damper. Tighten the nuts or pulley bolts (if equipped) to 135 N-m. This will convert it to 352-2818 Damper and Pulley Group without PTO or 421-5637 Damper and Pulley Group with PTO, 4 groove pulley.


Group 2:
Remove the existing pulley, damper and studs.

Install new studs, dampers, spacer and pulley. Refer to Image1 for assembly. Tighten the studs to 65 N-m. Tighten the nuts or pulley bolts (if equipped) to 135 N-m.

Install new damper guard. Refer to Image2 for assembly.
1. Tighten item 4 to item 8 to 35 N-m.
2. Use threadlocker Loctite 263 or Loctite 270 (Europe) on the external threads of item 3 and item 8.
3. Tighten the standoffs to the engine to 47 N-m.
4. Finish the assembly as shown in Image 2.


Group 3:
Replace the existing damper and guard with new parts. Tighten the damper nuts to 135 N-m.
Image1
Image2

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job for Group 1
Labor includes painting the damper.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 3.0-hour job for Group 2
Labor includes painting the dampers.

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.5-hour job for Group 3
Labor includes painting the damper.


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CRANKSHAFT DAMPER ON CERTAIN C18 MARINE ENGINES

MODELS INVOLVED - C18

Dear Cat Product Owner:


The torsional vibration damper needs to be replaced on the products listed below. The existing damper may not provide adequate torsional damping under certain operating conditions. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 02Oct2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 02Oct2013 Service Letter

Caterpillar Information System:

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