PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE REVERSE SENSING SYSTEM DECAL ON CERTAIN TL1055D AND TL1255D TELEHANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE REVERSE SENSING SYSTEM DECAL ON CERTAIN TL1055D AND TL1255D TELEHANDLERS

Usage:

TEBE4402-00

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10Jun2016

U-307

A-233

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE REVERSE SENSING SYSTEM DECAL ON CERTAIN TL1055D AND TL1255D TELEHANDLERS
7347 7405 7557		PI32643

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32643" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32643" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Dec2016	30Jun2017

PROBLEM

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The affected telehandlers were configured with the Reverse Sensing System option and require a decal to be added.

AFFECTED PRODUCT

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Model	Identification Number
TL1055D	ML500278-00280, 318-319, 355, 410, 412
TL1255D HRC	ML700285, 289-294, 299, 302, 317, 337-342, 344, 351-352, 382, 392, 394, 400
TL1255D LRC	MYW00151-00152

PARTS NEEDED

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Qty	Part Number	Description
1	4845235	FILM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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If service letter CAT1512 has already been performed, enter a SIMS report with a 'NA' or 'NI' description code. If Service Letter CAT1512 has been previously performed, do NOT complete this Service Letter program.

If service letter CAT1512 has not been performed, refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE REVERSE SENSING SYSTEM DECAL

MODELS INVOLVED - CERTAIN TL1055D AND TL1255D TELEHANDLERS

Dear Cat Product Owner:

The reverse sensing system decal needs to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 10Jun2016 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 10Jun2016 Service Letter

Rework Procedure

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- Park the machine on a firm, level surface and level the machine.

- Place the travel select lever in the (N) NEUTRAL position, and shut the engine OFF.

- Use wheel chocks to prevent the machine from moving.

- Remove the key from the MAIN switch located inside the engine compartment.

- Place a 'Do Not Operate Tag' on both the ignition key-switch and the steering wheel.

Note: Use all applicable safety precautions while working on, around, or under any machinery.

1. Ensure that the window surface is clean and dry, then place 484-5235 Reverse Sensing System Decal (1) on the cab's side window. Refer to Image1.2.1.