PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 365-5470 VENTURI TUBE ON CERTAIN 5130B EXCAVATORS, 777G OFF-HIGHWAY TRUCKS, 854K WHEEL DOZERS, 992K, AND 993K WHEEL LOADERS, AND D11T TRACK-TYPE TRACTORS
Usage:
TEBE4431-00
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| 06Jul2016 |
U-350
D-311
O-309
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 3655470/">365-5470 VENTURI TUBE ON CERTAIN 5130B EXCAVATORS, 777G OFF-HIGHWAY TRUCKS, 854K WHEEL DOZERS, 992K, AND 993K WHEEL LOADERS, AND D11T TRACK-TYPE TRACTORS |
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| 1071 | PI32655 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32655" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32655" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jan2017 | 31Jul2017 |
PROBLEM
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| An incorrect venturi tube may have been installed to certain C32 Engines on certain 5130B Excavators, 777G Off-Highway Trucks, 854K Wheel Dozers, 992K, and 993K Wheel Loaders, and D11T Track-Type Tractors. If an incorrect venturi tube is installed on a given machine engine, fault codes may or may not be generated during operations. Expected fault codes from this condition would be E-1093,94,95,96. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 5130B | 4CS00202, 210, 212 |
| 777G | RDR00106-00107, 109, 111, 114-118, 120-122, 124-126, 129-133, 135, 137-140, 142-144, 146-162, 164, 166, 168, 170-171, 173-188, 191-200, 202-208, 210-211, 213, 215, 219, 221-222, 225-230, 232-239, 241-250, 254-255, 257-263, 271-277, 279-280, 288-294, 296, 299-311, 313-342, 344-351 |
| 777G OEM | T5A00100-00101, 103-104, 106-107, 109-111, 113, 115-116, 118-122 |
| 854K | H8M00189, 191-195, 301-306, 310-315, 500-504, 506-509 |
| 992K | 88000179, 182-197, 200-201, 203-204, 206-208, 400-405, 407-411, 415-424, 434, 436, 441-451, 453-460, 600-605, 607-610 |
| 993K | Z4D00282-00288, 500, 502-503 |
| D11T | JEL00153, 156-157, 159-160, 163, 167, 170-198, 201, 203, 205-207, 211, 213, 217-219, 222-223, 225-227, 230-232, 234-239, 242-243, 245-259, 262-263, 265-283, 285, 287-289, 291-307, 311, 314, 316-318, 320, 324, 327, 330-331, 334, 341-343, 345-350, 352-383, 385-387, 389-392, 394-405 JNS00131-00133 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 1092332 | SEAL-O-RING |
| 1 | 2735039 | SEAL-O-RING |
| 1 | 3655470 | TUBE-VENTURI |
| 1 | FMT6127 | Emission Control Information Label |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Inspect and verify correct tube-venturi is installed on the engine. Refer to Image 1 and Image 2 All C32 machine engines require a 3655470/">365-5470 Venturi Tube. If an incorrect venturi tube has been identified during inspection, venturi tube will need to be replaced with, 3655470/">365-5470 Venturi Tube. Refer to the Disassembly and Assembly Manual for machine/engine being reworked, for the required remove and install procedure. Once all work has been completed adhere label FMT 6127 to engine Image 1) Provides representation of general area that venturi is located. Image 2) Provides detailed view for the specific area that part number will be located. Image 3) Provides location of label placement and CAT web address to obtain label. To obtain the label, refer to Special Instruction, M0071966 for directions. |
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| Image1 |
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| Image2 |
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| Image3 |
OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job | |||||
| 1 Hour is allowed for inspection of machine. Additional 6 hours are allowed to remove and install correct part on machine. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE 3655470/">365-5470 VENTURI TUBE MODELS INVOLVED - CERTAIN 5130B EXCAVATORS, 777G OFF-HIGHWAY TRUCKS, 854K WHEEL DOZERS, 992K, AND 993K WHEEL LOADERS, AND D11T TRACK-TYPE TRACTORS Dear Cat Product Owner: The 3655470/">365-5470 Venturi Tube needs to be inspected and may need to be replaced on the products listed below. An incorrect venturi tube may have been installed to a given C32 engine in certain repowered 5130B, 777G, 854K, 992K, 993K, and D11T products. If an incorrect venturi tube is installed on certain machine engines fault codes may or may not be generated during operation. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 06Jul2016 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 06Jul2016 Service Letter |
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