PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OPTIONAL SECONDARY STEERING ELECTRIC CABLE ON CERTAIN 950 AND 962H MEDIUM WHEEL LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OPTIONAL SECONDARY STEERING ELECTRIC CABLE ON CERTAIN 950 AND 962H MEDIUM WHEEL LOADERS

Usage:

REBE2363-00

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11Sep2007

O-387

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OPTIONAL SECONDARY STEERING ELECTRIC CABLE ON CERTAIN 950 AND 962H MEDIUM WHEEL LOADERS
1408 4334		PI10623

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10623" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10623" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The electric main cable used for the optional secondary steering needs to be replaced on certain 950H and 962H. The existing cable can be damaged against the frame with the potential that the secondary steering system will not function properly, in the event of a primary steering system failure.

AFFECTED PRODUCT

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Model	Identification Number
950H	N1A00595-00603, 610-611, 613-628, 631-636, 638-654, 660-678, 686, 691-701, 706-722, 724-736, 738-741, 745-764, 769, 771-779, 781, 784-805, 807-811, 815-839, 841-850, 852-853, 858-859, 861-886, 890-892, 905, 907-963, 966, 986-1016
962H	N4A00291-00294, 296-300, 302-325, 327-336, 338-341, 343-359, 361-377, 381-383, 391, 394-396, 399-403

PARTS NEEDED

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Qty	Part Number	Description
6	2057299	CLIP-LOOP
1	2976834	CABLE AS.

ACTION REQUIRED

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The main electric cable from the junction block to the optional secondary steering motor needs to be replaced for a longer one.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 6.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OPTIONAL SECONDARY STEERING ELECTRIC CABLE

MODELS INVOLVED - 950 AND 962H MEDIUM WHEEL LOADERS

Dear Caterpillar Product Owner:

The secondary steering electric cable needs to be replaced on the products listed below. The existing cable can be damaged against the frame with the potential that the secondary steering system will not function properly. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 11Sep2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 11Sep2007 Service Letter

Rework Procedure

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Make sure the main disconnect switch is switched to the OFF position.
Refer to the disassembly & assembly procedure for the machine and remove the cab.
Remove all the clips that attach the old 248-0221 Cable and remove the cable.
Install the new cable and clips as per the attached pictures.
After the cab is being reinstalled make sure the secondary steering is working properly at start up and with the manual test switch.