PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING PUMP TUBE ON CERTAIN 365B, 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS
Usage:
REBE2410-00
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| 14Dec2007 |
U-647
A-527
D-529
O-566
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| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING PUMP TUBE ON CERTAIN 365B, 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS |
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| 5057 | PS42578 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42578" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed form parts stock as soon as possible. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2009 |
PROBLEM
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| The existing swing pump tube may be cracked on certain 365B, 365B Series II, 365C, 385B, 385C and 5090B Excavators. If the existing swing pump tube cracks, it may cause a hydraulic oil leak. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 365BL | 9PZ00229-00371, 400-522 9TZ00321-00463, 500-540 |
| 365BL II | DER00101-00263 JMB00276-00557 PEG00111-00122 |
| 365BL II MH | SDL00116-00119 |
| 365BL MH | CTY00347-00349, 400-404 |
| 365CL | ELC00156-00310 MCS00178-00191, 193-431 MCY00185-00381 MEM00171-00274 |
| 365CL FS | PAR00250-00266 |
| 365CL MH | GWC00226-00228 |
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| *******Group 2******* | |
| CIPI | 05A12755, 12830, 13032, 13036, 13078, 13178, 13186-13187, 13215-13216, 13604 0EM00506, 746 |
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| *******Group 3******* | |
| 365C L (OEM) | GSZ00101-00103, 118-129 |
| CIPI | 0EM00281-00282, 523, 536, 648, 680, 687, 924, 998, 1003, 1023, 1027, 1056, 1110, 1112, 1143, 1149, 1166, 1265, 1270-1271, 1312-1313, 1397, 1403, 1417, 1479, 1674-1675, 1682, 1841, 1960-1961, 1972-1973 |
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| *******Group 4******* | |
| 385C OEM | MSF00101-00102, 104, 106-108 |
| CIPI | 0EM00443, 649, 970-971, 1113, 1148, 1404, 1429, 1539, 1839, 1887, 1891 |
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| *******Group 5******* | |
| 385B | CLS00206-00277 RCD00152-00276 |
| 385BL | FDL00151-00283 MYA00291-00292 |
| 385C | JCM00175-00177 KBC00201-00240 KKK00123-00177 |
| 385C FS | EAM00264-00282 MMA00245-00255 T2F00181-00188 |
| 385CL | EDA00189-00428 KGB00275-00372 SBE00168-00262 T2E00291-00341 |
| 385CL MH | WAW00211-00218 |
| 5090B | CLD00312-00350 SJY00106-00107 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 3 | 1P3704 | SEAL-RECTANGULAR |
| 1 | 2270302 | HOSE AS |
| 1 | 3148096 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 3 | 1P3704 | SEAL-RECTANGULAR |
| 1 | 2270302 | HOSE AS |
| 1 | 3148096 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 3 | 1P3704 | SEAL-RECTANGULAR |
| 1 | 2270302 | HOSE AS |
| 1 | 3148096 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 2 | 1P3705 | SEAL-RECTANGULAR |
| 1 | 3148099 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 2 | 1P3705 | SEAL-RECTANGULAR |
| 1 | 3148099 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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Remove all 138-5552, 227-0301, and 173-4945 Tubes from dealer parts stock. |
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| Replace the current swing pump tube with a new swing pump tube. Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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