PRODUCT SUPPORT PROGRAM FOR REPAIRING THE BAIL ASSEMBLY ON CERTAIN 627G, 637G, AND 657G WHEEL TRACTOR-SCRAPERS
Usage:
REBE2318-00
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| 08Nov2007 |
U-566
D-461
O-492
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPAIRING THE BAIL ASSEMBLY ON CERTAIN 627G, 637G, AND 657G WHEEL TRACTOR-SCRAPERS |
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| 7115 | PS51384 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51384" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2009 |
PROBLEM
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| The existing Bail Assembly welds can fail on certain 627G, 637G, and 657G Wheel Tractor-Scrapers if the welds do not conform to specifications. If the existing Bail Assembly welds fail, a salvage repair will be necessary. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 627G | DBD00424, 426, 428-429, 431-453, 458-478, 480-481, 489, 492-494, 496-514, 516-534, 536, 538-549, 551-552, 554-562, 564-575, 577-614, 616-633, 635-637, 639 |
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| *******Group 2******* | |
| 637G | DFJ00240-00259, 261-263, 265-276, 280-282, 284-288, 290-296, 298 |
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| *******Group 3******* | |
| 657G | W1C00206-00241, 243, 248-253, 255, 260 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4T6322 | TUBE (order up to 2 per machine as necessary) |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1U2899 | SLEEVE (order up to 2 per machine as necessary) |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 1U2899 | SLEEVE (order up to 2 per machine as necessary) |
| 1 | 3G5547 | TUBE (order up to 2 per machine as necessary) |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| A failure is defined as either a broken bail that was caused by a defective weld or a defective weld that is identified prior to bail failure. If a failure occurs, refer to Special Instruction SEHS9096 "Repairing Damaged Tractor-Scraper Bails" to complete the repair. Broken or damaged bails that are the result of improper use are not to be covered by this program. |
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SERVICE CLAIM ALLOWANCES
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