PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE POWER TRAIN SOFTWARE ON CERTAIN 994F WHEEL LOADERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE POWER TRAIN SOFTWARE ON CERTAIN 994F WHEEL LOADERS

Usage:

REBE2232-00

02Aug2007


U-373
A-307
D-306
O-332

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE POWER TRAIN SOFTWARE ON CERTAIN 994F WHEEL LOADERS

7610 7620
PI31316
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31316" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31316" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

29Feb2008 31Aug2008

PROBLEM

The power train software needs to be updated on certain 994F Wheel Loaders. The existing software can cause excessive pressure in the impeller clutch when the torque converter pedal is depressed and may cause brake seal leakage.

AFFECTED PRODUCT

Model Identification Number
994F  44200149-00235

PARTS NEEDED

Qty

Part Number Description
1 3117619 SFWR GP-A5000

ACTION REQUIRED

Flash the powertrain software. Complete torque converter pedal and impeller clutch calibrations. Refer to the Testing and Adjusting Manual, RENR6306, "Calibration" and perform the "TC PDL POS SNSR - CAL" and "TC IMPLR SOL - CAL" procedures that are listed under the Vital Information Management System (VIMS) section.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.0-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE POWER TRAIN SOFTWARE SOFTWARE

MODELS INVOLVED - 994F WHEEL LOADERS

Dear Caterpillar Product Owner:


The power train software needs to be updated on the products listed below. The existing software can cause excessive pressure in the impeller clutch when the torque converter pedal is depressed and may cause brake seal leakage. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 02Aug2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 02Aug2007 Service Letter

Caterpillar Information System:

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