PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR GUARDS ON CERTAIN 994F WHEEL LOADERS AND 797B OFF HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR GUARDS ON CERTAIN 994F WHEEL LOADERS AND 797B OFF HIGHWAY TRUCKS

Usage:

REBE2163-00

19Jul2007


U-344
A-284
D-289
O-311

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR GUARDS ON CERTAIN 994F WHEEL LOADERS AND 797B OFF HIGHWAY TRUCKS

1405 7168 7174
PS42467
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42467" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2009

PROBLEM

The existing Alternator guards can fail on certain 994F Wheel Loaders and 797B OHT. If the existing Alternator Guards fail they become loose and can cause belt damage.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
994F  44200149-00234
*******Group  2*******
797B  JSM00249-00297
*******Group  3*******
797B  JSM00123-00248

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2780534 GUARD AS
2 2780535 SPACER
*******Group 2*******
1 2780534 GUARD AS
4 2780535 SPACER
1 2886174 GUARD AS-ALT
*******Group 3*******
1 2780534 GUARD AS
2 2780535 SPACER
1 2886174 GUARD AS-ALT

ACTION REQUIRED

Replace the existing 171-8946 Left Hand Alternator Guard with the new 278-0534 Left Hand Guard using the required 278-0535 spacers. If not already equipped with the 288-6174 Right Hand Alternator Guard, replace the 160-9811 Right Hand Guard using the required 278-0535 spacers. Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-20000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1
NOTE: For Parts Stock or Dealer Exchange engines use the appropriate 99Z identification number.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-20000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2
NOTE: For Parts Stock or Dealer Exchange engines use the appropriate 99Z identification number.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-20000 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3
NOTE: For Parts Stock or Dealer Exchange engines use the appropriate 99Z identification number.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 3  
 
If not already equipped with the new RH Guard:
1) Remove the 160-9811 RH Guard. Do not reuse the 7E5639 Spacer and 162-0303 Spacer.
2) Install the 288-6174 Guard with one 278-0535 Spacer on the lower mounting bolt position.
3) Recheck Alternator Belt tension.
4) Remove the 171-8946 LH Guard. Do not reuse the 7E5639 Spacer and 162-0303 Spacer.
5) Install the 278-0534 LH guard with one 278-0535 Spacer on the lower mounting bolt position.
6) Recheck Alternator Belt tension.
 
 
Group Number 1  
 
1) Remove the 171-8946 LH Guard. Do not reuse the two 7E5639 Spacers.
2) Install the 278-0534 LH guard using two 278-0535 Spacers.
3) Recheck Alternator Belt tension.
 
 
Group Number 2  
 
If not already equipped with the new RH Guard:
1) Remove the 160-9811 RH Guard. Do not reuse the two 7E5639 Spacers.
2) Install the 288-6174 Guard using two 278-0535 Spacers.
3) Recheck Alternator Belt tension.
4) Remove the 171-8946 LH Guard. Do not reuse the two 7E5639 Spacers.
5) Install the 278-0534 LH guard using two 278-0535 Spacers.
6) Recheck Alternator Belt tension.
 
 

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