PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL SUMP PAN ON CERTAIN C32 GENERATOR SETS
Usage:
TEBE0829-00
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| 21Jan2014 |
U060
U150
U158
U150
U158
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL SUMP PAN ON CERTAIN C32 GENERATOR SETS |
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| 1302 | PS90356 |
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| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90356" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jan2015 |
PROBLEM
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| Certain C32 Generator Sets did not receive the entire Action Required in Service Letter Program PS43185. The oil pan was not replaced. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C32 | SXC02695-02721, 2723-2744, 2746-2756, 2761-2764, 2766-2767, 2775-2779, 2793-2799, 2814-2819, 2830-2836, 2846-2852, 2860-2866, 2874-2879, 2881-2890, 2892-2902, 2910-2915 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 6N1396 | GASKET-OIL PAN |
| 1 | 1884640 | PAN-OIL |
| 1 | 1884642 | TUBE AS-OIL PUMP |
| 1 | 1884643 | SUPPORT -SUCTION |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the oil sump pan, oil pump tube assembly, and suction support. Refer to RENR9716. The new volume of oil for the deeper oil sump is 99 liters. When updating to the newer oil sump, the dipstick does not need to be changed. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 2.5-hour job | ||||||
| This program covers for the parts only. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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