PRODUCT IMPROVEMENT PROGRAM FOR POSSIBLY UPDATING THE EMCP4.2 SETTINGS ON CERTAIN G3406 AND G3412 GENERATOR SETS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR POSSIBLY UPDATING THE EMCP4.2 SETTINGS ON CERTAIN G3406 AND G3412 GENERATOR SETS

Usage:

TEBE0785-01

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09Jan2014

(Revised 19Feb2014)

U-17

D-17

O-16

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR POSSIBLY UPDATING THE EMCP4.2 SETTINGS ON CERTAIN G3406 AND G3412 GENERATOR SETS
4490 7610 7620		PI32285

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32285" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32285" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 09Jan2014 Service Letter. Changes have been made to Image 1 in the Action Required.

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COMPLETION DATE	TERMINATION DATE
31Jul2014	31Jan2015

PROBLEM

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Some EMCP4.2 settings need to be verified and possibly changed on certain G3406, and G3412 Generator Sets. The existing settings may not provide the needed shutdown protection for low oil pressure and high coolant temperature.

AFFECTED PRODUCT

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Model	Identification Number
G3406	KAR00743-00744, 749-798, 801-805, 808-809
G3412	KAP01006-01010, 1013, 1016-1028, 1030-1031, 1033-1035, 1037

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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IMPORTANT SAFETY INFORMATION:

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.

A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.

Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.

Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use.

The user should ensure that the product will not be damaged or the product will be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

REWORK PROCEDURE:

Certain G3406, and G3412 Generator Sets with an EMCP 4.2 control panel shipped without proper configuration of protection settings. These generator set packages were flashed with a settings file that did not have the proper analog and digital input settings.

Analog inputs number one and two (AI#1 and AI#2) protection settings need to be corrected. Digital input number one (DI#1) needs to be configured depending on the generator set option (NA or TA) and digital input five (DI#5) should also be verified.

Please use the following table to verify and correct (if needed) the following EMCP4.2 settings. It is recommended to connect to the EMCP panel using Caterpillar ET and an appropriate Communication Adapter, as this will simplify any reprogramming needed.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING G3400 EMCP4.2 SETTINGS

MODELS INVOLVED - G3406, G3412

Dear Cat Product Owner:

The EMCP4.2 settings need to be verified on the products listed below. The existing settings may not provide the needed shutdown protection for engine low oil pressure and high coolant temperature. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 09Jan2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 09Jan2014 Service Letter