PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7, C9.3, C13, C15, AND C18 INDUSTRIAL ENGINES INDUSTRIAL ENGINES
Usage:
TEBE0701-00
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| 03Jan2014 |
U-3
A-1
D-2
O-2
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7, C9.3, C13, C15, AND C18 INDUSTRIAL ENGINES INDUSTRIAL ENGINES |
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| 1490 1901 1920 | PI32282 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32282" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32282" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jul2014 | 31Jan2015 |
PROBLEM
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| The engine ECM may reset at engine operating temperature and cause the engine to shut down on certain C7, C9.3, C13, C15, and C18 Industrial Engines. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C15 | LDN01385-01388, 1390-1392 |
| C18 | BDN01806 |
| C9.3 | D9N04231 |
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| *******Group 2******* | |
| C13 | RRA07037, 7075, 7077-7078 |
| C15 | MCW06282, 6297, 6308-6310 |
| C18 | WRH05060, 5067-5068, 5089, 5096-5097, 5099, 5113, 5155-5159, 5162 |
| C7 | JTF21632, 21634-21635, 21699-21711, 21742-21755, 21764-21782, 21786, 21789, 21863, 21865, 21867, 21869, 21871, 21873, 21875, 21877, 21879-21885, 21919 |
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| *******Group 3******* | |
| C15 | JKG01161, 1164-1165 |
| C18 | GJE01610-01611, 1618 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 20R1833 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 10R5648 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 43% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 10R5647 | CONTROL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| 1. Use Caterpillar Electronic Technician(ET) to connect to the ECM in Dual Data link Mode (J1939 and CDL), download a Warranty Report from the ECM, and copy the engines current ECM Configuration. This will save the customers configuration and injector trim codes. 2. In ET, click on the Service drop down menu and select Configuration then Copy Configuration / ECM Replacement. Ensure that the Injector Trim Codes are copied. Save this file to be used later in the procedure. 3. Remove the ECM from the engine and replace it according to parts requirement. 4. Connect to the new ECM with WinFlash. Select the correct Flash file part number and begin the flashing process. 5. After the flash process is complete reconnect with ET. From the Service drop down menu, perform a Copy configuration ECM Replacement and Load from File. 6. Select the previously saved configuration file and program the file into the ECM configuration. 7. Start the engine to ensure proper operation. |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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