PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 GENERATOR SETS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 GENERATOR SETS

Usage:

TEBE0606-00

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12Nov2013

U-559

A-383

D-457

O-466

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 GENERATOR SETS
1000		PI32262

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32262" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32262" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31May2014	30Nov2014

PROBLEM

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The engine rating needs to be changed on certain C32 Generator Sets. The existing engine rating can cause increased fuel consumption.

AFFECTED PRODUCT

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Model

Identification Number

C32

JAZ00209, 243-246, 251, 253-254, 257, 267, 280-281, 286, 288-289, 304, 306-307, 320-323, 325, 328-330, 333-334, 336-339, 341, 343, 345, 347, 349-350, 352, 354-356, 359-362, 364, 366-368, 394, 398, 404-407, 413-414, 416-417, 421, 424-428, 443-444, 455-461, 463-465, 468-470, 472, 474, 476, 484, 486-491, 493-495, 497-500, 505-506, 508-509, 513, 515, 519-520, 522-525, 531-532, 534-539, 541-542, 545, 550-559, 561, 564, 584-585, 587, 590, 593, 595, 598-602, 604-609, 611-612, 614, 622, 628, 634-637, 639, 641, 644, 646, 655, 658, 666-672, 674-675, 677, 679-680, 682, 688, 691, 703-705, 707, 709-710, 712-719, 721-724, 728-729, 731, 734-736, 738, 741-743, 749, 751-753, 756-757, 759-771, 773, 775-778, 780-786, 791, 793, 795-796, 799-803, 805-806, 808-810, 812-817, 821, 823-826, 829-830, 832-833, 836-837, 839, 841-846, 848-849, 851, 859-860, 865, 867-868, 870-871, 876-884, 886-887, 892-893, 896-901, 903, 905-913, 915, 922-923, 925-927, 929, 934-939, 943, 950-952, 954-956, 960, 976-982, 985-987, 989-992, 995-996, 999-1000, 1002-1004, 1016-1017, 1019, 1022, 1024, 1028-1044, 1046-1049, 1052, 1054-1056, 1058, 1061-1067, 1069, 1071, 1073, 1075-1077, 1080-1081, 1083, 1086, 1088, 1090, 1093-1095, 1098-1099, 1101-1104, 1106-1119, 1124, 1126, 1143-1145, 1147-1148, 1150, 1158, 1161-1164, 1218, 1238-1239, 1250, 1252

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Certain C32 EPD generator set engines may have the wrong engine rating selected. These engines were ordered with Low BSFC rating and may have a Low Emissions rating installed. Please refer to the attached Rework Procedure to select the correct engine rating.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 EPD GENERATOR SET ENGINES.

MODELS INVOLVED - C32

Dear Cat Product Owner:

The engine rating needs to be changed on certain C32 EPD generator set engines. The existing engine rating can cause increased fuel consumption.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 12Nov2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 12Nov2013 Service Letter

Rework Procedure

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Important Safety Information

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.

A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.

Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.

Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use.

The user should ensure that the product will not be damaged or the product will be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

WARNING: The generator set must be isolated electrically before and while the rework is performed. Follow the proper lockout tag out procedures to protect against the unexpected energizing or startup of the power module. Failure to follow these warnings could result in injury to personnel during service. Attach a "Do Not Operate" warning tag to the machine start switch or the controls before you perform any service to the machine.

1) Connect to Package with CAT ET.