PRODUCT SUPPORT PROGRAM FOR INSTALLING HEAT SHRINK TUBING ON CERTAIN HH44DE HARVESTER HEADS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING HEAT SHRINK TUBING ON CERTAIN HH44DE HARVESTER HEADS

Usage:

TEBE4891-00

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23Jun2016

A-246

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Before/After	PRODUCT SUPPORT PROGRAM FOR INSTALLING HEAT SHRINK TUBING ON CERTAIN HH44DE HARVESTER HEADS
5304 5051		PS45126

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45126" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Jun2018

PROBLEM

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The existing wires can be damaged due to lack of support at the coil on certain HH44DE Harvester Heads. If the existing wires are damaged, it can result in a non-operational condition on the affected feed roller.

AFFECTED PRODUCT

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Model	Identification Number
HH44 DE	RMB00251-00255, 262-266

PARTS NEEDED

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Qty	Part Number	Description
50	1257874	TUBE-BULK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Follow all safety guidelines in the OMM and Service Manual prior to performing update. Lower attachment to the ground, shut machine down, and turn master disconnect to the OFF position.

1. Remove the cover in order to access the valve section.

2. Install 125-7874 Heat Shrink Tubing to extend protection onto the valve such that the stepped feature around the wires is protected. Refer to Image1.1.1 for a before view and Image1.1.2 for a view of the correct installation.