Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0696" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
Termination Date
December 31, 1995Problem
The seat suspension group may fail on certain 768C and 772B Tractors; and 769C, 771C, 773B, 775B, and 777C Trucks. Any failure that involves the 8Y5982 Seat Suspension Group will be covered under this program.
Affected Product
Model & Identification Number
768C (02X371)
772B (64W181-190)
769C (01X5474-6130)
771C (3BJ72-77)
773B (63W3297-3834)
775B (7XJ76-94)
777C (4XJ77-164)
Parts Needed
- 1 - 1084587 Suspension Group
Action Required
If any part of the 8Y5982 Seat Suspension Group fails, replace it with a new 1084587 Suspension Group
To replace the suspension group, seperate the 8Y6137 Seat Group Suspension from the 8W8065 Support.
Remove the 8Y6137 Seat Group from the 8Y5982 Suspension and replace it with a new 1084587 Suspension Group.
Install the seat group suspension on the 8W8065 Support Assembly using the hardware removed earlier.
Service Claim Allowances
NOTE: This is a 1-hour job.
NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.