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May 2004
REMANUFACTURED FUEL VALVE
GROUPS FOR GAS 3500 Announcement The Caterpillar Remanufactured Products Group announces the expansion of the remanufactured product line to include coverage for G3500 Fuel Valve Groups for Industrial and Genset applications. Coverage The addition of these Fuel Valve Groups provides dealers with an additional repair option to support various G3500 Industrial and Genset applications. Please consult your NPR or Reman Cross Reference for exact model coverage.
Features And Benefits Cat? Remanufactured Fuel Valve Groups offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured Valve Groups. Cat Remanufactured Valve Groups provide immediate, off-the-shelf availability at a fraction of the new price. Features Core Acceptance Core Acceptance Criteria for Caterpillar Remanufactured Fuel Valve Groups is simple, visual, and requires no special tools. Full core credit is issued when the core is complete, fully assembled, the housing is not cracked or broken and has an acceptable part number. Consult your Core Acceptance Guide for complete details. Warranty Please consult the appropriate warranty statement for your area. Core Management Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail. For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website If you have any questions regarding core return
processing, feel free to call Corinth toll free at (800) 537-2928. For
assistance with technical questions, call the Peoria Reman Customer
Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail
address--Reman_Help@cat.com.
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