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March 2004 |
PRODUCT LINE ADDITIONS: ROCKER ARMS
Announcement
Caterpillar Remanufacturing Services announces the following additions to its rocker arm product line. Please consult your NPR or Reman Cross Reference for exact model coverage.
Features and Benefits
Cat? Remanufactured rocker arms offer excellent value to customers with fast repair turn-around, superior quality and reliability, and lower repair costs. Cat Remanufactured rocker arms provide off-the-shelf availability at a fraction of the new price.
? All rocker arms are processed to Caterpillar print dimensions
and tolerances to ensure top performance.
? Worldwide availability through Caterpillar? parts distribution
? Backed by Caterpillar parts warranty
Core Acceptance
Core Acceptance Criteria for Caterpillar Remanufactured rocker arms is simple, visual, and requires no special tools. Full core credit is issued when the core is fully assembled and complete, has no cracked forgings, contains no non-operational damage such as excessive rust, and is an acceptable Caterpillar part number. See Core Acceptance Guideline SELD0212 for complete details.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).
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