REMANUFACTURED GOVERNOR GROUPS FOR 3114 ; 3116 ENGINES Caterpillar

 July 2004

REMANUFACTURED GOVERNOR GROUPS FOR 3114 & 3116 ENGINES

Announcement

The Caterpillar Remanufactured Products Group announces expansion of the remanufactured product line to include coverage for 3114 & 3116 Governor Groups.

Coverage

The addition of these Governor Groups provides dealers with an additional repair option to support various 3114 & 3116 engines. Please consult your NPR or Reman Cross Reference for exact model coverage.

Features And Benefits

Cat Remanufactured Governor Groups offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from use of these Remanufactured Governor Groups. Cat Remanufactured Governor Groups provide immediate, off-the-shelf availability at a lower than new price.

Core Acceptance

Core Acceptance Criteria for Caterpillar Remanufactured Governor Groups are simple, visual, and require no special tools. Full core credit is issued when the core is complete, fully assembled, housing is not cracked or broken and has an acceptable part number. Consult your Core Acceptance Guide for complete details.

Warranty

Please consult appropriate warranty statement for your area.

Core Management

Please refer to Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. Please continue using current CMIS Entitlement Parts Inquiry Screen describing list of parts in Core Acceptability Family (CAF) and related part number details.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com.

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail .