PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ABRASION SLEEVE ON CERTAIN 277C2/287C2 MULTI TERRAIN LOADERS AND 279C2/289C2 COMPACT TRACK LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ABRASION SLEEVE ON CERTAIN 277C2/287C2 MULTI TERRAIN LOADERS AND 279C2/289C2 COMPACT TRACK LOADERS

Usage:

REBE9328-00

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11Jan2013

U-13

O-13

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ABRASION SLEEVE ON CERTAIN 277C2/287C2 MULTI TERRAIN LOADERS AND 279C2/289C2 COMPACT TRACK LOADERS
5057		PS43817

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43817" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2015

PROBLEM

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The existing abrasion sleeve was not installed on certain 277C2/287C2 Multi Terrain Loaders and 279C2/289C2 Compact Track Loaders. If the existing sleeve is not present, the speed sensor wiring harness that is routed along the undercarriage roller frame is more susceptible to being damaged.

AFFECTED PRODUCT

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Model	Identification Number
277C 2	MET00157-00316
279C 2	KWB00164-00823
287C 2	SSB00167-00285
289C 2	RTD00178-00949

PARTS NEEDED

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Qty	Part Number	Description
10	7K1181	STRAP-CABLE
52	1602245	SLEEVE-ABRASION
6	1783620	STRAP-DUAL CLAMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Park the machine on flat ground.

2. Disconnect the speed sensor harness from the drive motor.

3. Remove cover plate (A) at the frame cutout in order to improve access to the lines. Refer to Image1.

4. Cut away tie straps (1) and (2) that connect the speed sensor harness to its' neighboring lines. The cab will need to be raised in order to reach certain tie straps. Refer to Operations and Maintenance Manual, "Cab Tilting", for detailed instructions.

5. Slide the new abrasion sleeve over the harness so it stops just below the connector.

6. Install new tie straps.

7. Re-install cover plate. Tighten the bolts to a specified torque of 30 +/- 7 N.m (22 +/- 5 lb ft).

8. Lower the cab. Refer to Operations and Maintenance Manual, "Cab Tilting", for detailed instructions.

9. Repeat this Rework Procedure for other side.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%