PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL HOUSING ON CERTAIN 777D OFF-HIGHWAY TRUCKS
Usage:
REBE9297-00
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| 13Dec2012 |
V207
V208
V208
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL HOUSING ON CERTAIN 777D OFF-HIGHWAY TRUCKS |
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| 3258 | PS90229 |
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| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90229" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2013 |
PROBLEM
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| The existing differential housing can crack on certain 777D Off-Highway Trucks. If the existing differential housing fails it can cause damage to other differential components. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 777D | FKR00857-00858, 861-866, 899-900 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2D6506 | SEAL-O-RING |
| 1 | 2D8364 | SEAL-O-RING |
| 8 | 3389622 | BOLT-D SHAPED HD |
| 1 | 3462104 | HOUSING AS-DIFF |
| 314 | BULK_OIL | 314 Liters - Refer to OMM - replenish as required |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the 8X-7788 Differential Housing Assembly with the 346-2104 Differential Housing Assembly. Refer to the appropriate Disassembly and Assembly Manual as required. Drain the oil in a suitable container and retain for reuse. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 30.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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