Containment - Before/After
(Limited distribution)
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE SHIFT CONTROL HANDLE, SHIFT CONTROL INDICATOR, HOIST CONTROL HANDLE, AND HOIST CONTROL INDICATOR ON CERTAIN 797F OFF-HIGHWAY TRUCKS |
3168 5063 3065 |
PS90236 |
NOTE: |
This Containment Program can be administered either before or after a failure occurs.
In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code
before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: |
When reporting the repair, use "PS90236" as the Part Number and "7777" as the Group Number.
If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing hoist handle, transmission shift handle, and indicators can crack on certain 797F Off-Highway Trucks. |
Qty |
Part Number |
Description |
6 |
8T8729 |
PIN-CONNECTOR |
1 |
3884316 |
HANDLE GP-MOD |
1 |
4226883 |
HANDLE AS |
1 |
4234043 |
INDICATOR-POSN |
1 |
4234044 |
INDICATOR-GEAR |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
Replace the existing hoist handle, transmission shift handle, and indicators. Refer to REHS7352, Special Instruction, "Procedure for Replacement of Shift Control Handle and Hoist Control Handle On Certain Large Off-Highway Trucks". |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-12000 hrs, 0-24 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 2.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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