PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED TANDEM DRIVE CHAINS ON CERTAIN 12M AND 120M MOTOR GRADERS
Usage:
REBE5697-00
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| 06May2010 |
U-159
A-125
D-139
O-147
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED TANDEM DRIVE CHAINS ON CERTAIN 12M AND 120M MOTOR GRADERS |
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| 4063 3261 | PS51836 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51836" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31May2012 |
PROBLEM
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| The existing tandem drive chains may fail on certain 12M and 120M Motor Graders. If one of the existing tandem drive chains fail, replace all four tandem drive chains with new tandem drive chains. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 120M | B9C00132-00313 D9W00100-00108 |
| 12M | B9F00015, 65-347 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 2825040 | CHAIN |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Remove and replace all four tandem drive chains per instructions within Disassembly and Assembly Manual, KENR6419, "Drive Chain - Remove" and "Drive Chain - Install". |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-24 mo |
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| NOTE: This is a 16.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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