PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL SPIRAL BEVEL RING GEAR BOLTS ON CERTAIN 24M MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL SPIRAL BEVEL RING GEAR BOLTS ON CERTAIN 24M MOTOR GRADERS

Usage:

REBE5700-00

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07Dec2009

U-421

A-342

D-373

O-376

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL SPIRAL BEVEL RING GEAR BOLTS ON CERTAIN 24M MOTOR GRADERS
3258		PS51767

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51767" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2011

PROBLEM

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The existing differential spiral bevel ring gear bolts, part number 6V-3532, can loosen on certain 24M Motor Graders. If these bolts loosen, the bolt heads can rub on the carrier, create noise, and break.

AFFECTED PRODUCT

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Model	Identification Number
24M	B9K00242-00345

PARTS NEEDED

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Qty	Part Number	Description
24	6V3532	BOLT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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If the bolts loosen, replace the bolts. Apply thread lock and tighten per Dissassembly and Assembly publication KENR6023.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-12000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 40.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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