PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING THE FRONT FRAME ON CERTAIN 16M MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING THE FRONT FRAME ON CERTAIN 16M MOTOR GRADERS

Usage:

REBE5684-00

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26Jan2010

U-33

A-26

D-29

O-30

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING THE FRONT FRAME ON CERTAIN 16M MOTOR GRADERS
7050 7051		PS51799

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51799" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jan2012

PROBLEM

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The top and bottom plates of the front frame group may crack on certain 16M Motor Graders. This program will provide additional support only at the direction of DSN Tier II

AFFECTED PRODUCT

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Model	Identification Number
16M	B9H00100-00721

PARTS NEEDED

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Qty	Part Number	Description
1	7X0750	BOSS-WELD (Weld Repair Only)
1	7X0751	BOSS-WELD (Weld Repair Only)
1	7X0752	BOSS-WELD (Weld Repair Only)
4	8D2873	BAR (Weld Repair Only)
2	8D2931	PLATE (Weld Repair Only)
4	8D3065	STRIP (Weld Repair Only)
2	8T3734	BOSS-WELD (Weld Repair Only)
2	8T3851	BOSS-WELD (Weld Repair Only)
1	8T4935	BOSS-WELD (Weld Repair Only)
2	8T6462	BOSS-WELD (Weld Repair Only)
2	8W6182	PLATE (Weld Repair Only)
2	8W9072	STOP (Weld Repair Only)
2	9R9866	BOSS (Weld Repair Only)
1	1900544	BOSS (Weld Repair Only)
2	2667777	BOSS M10X1.5 (Weld Repair Only)
1	2715096	PLATE (Weld Repair Only)
1	2715097	STRIP (Weld Repair Only)
1	2715098	PLATE (Weld Repair Only)
1	2715099	STRIP (Weld Repair Only)
1	2715100	STRIP (Weld Repair Only)
1	2715101	STRIP (Weld Repair Only)
1	2861302	FRAME AS-MTG (Req'd for Replace Frame Option Only)
4	3049245	BLOCK (Weld Repair Only)
NOTE: The 2861302 Frame As-Mtg is required only for the replace frame option. All of the other parts are required for the weld repair option. ----------------------------------------- ----------------------------------------- In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.

After inspecting per Service Letter REBE5627 and contacting the DSN Tier II the frame can be either weld repaired or replaced as per DSN Tier II discussion.

WELD REPAIR OF FRONT FRAME WITH TOP AND BOTTOM PLATES CRACKED

After contacting Motor Grader DSN Tier II and the weld repair option is elected refer to the weld repair Special Instructions REHS4249 which outlines needed parts and welds. Perform steps to replace "C" Plates, "Side Plates" and welds on sides of center shift and top and bottom plates per special instructions.

REPLACEMENT FO FRONT FRAME

After contacting Motor Grader DSN Tier II and the frame replacement option is elected refer to the Service Manual if/as necessary and replace the front frame.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
5001-7999 hrs, 25-36 mo	87.0%	100.0%	0.0%	0.0%	10.0%	0.0%
8000-10000 hrs, 37-48 mo	73.0%	100.0%	0.0%	0.0%	20.0%	0.0%
10001-15000 hrs, 49-60 mo	60.0%	100.0%	0.0%	0.0%	30.0%	0.0%
15001-20000 hrs, 61-72 mo	33.0%	100.0%	0.0%	0.0%	50.0%	0.0%

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NOTE: This is a 120.0-hour job
This is a 120 hour job to inspect and weld repair the frame. If required, an additional 10 hours, for a total of 130 hours, will allowed for the frame replacement option.

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