PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS

Usage:

REBE5668-01

08Jan2010
(Revised 12Nov2010)


U-13
A-9
D-11
O-13

 
Before/After
  
  

PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS

1920 1901
PS43017
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43017" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 08Jan010 Service Letter. Changes have been made to Affected Product and Parts Needed.


TERMINATION DATE

31Jan2012

PROBLEM

The current engine software installed in certain C7 ACERT Engine ECM's may cause engine speed instability.

AFFECTED PRODUCT

Model Identification Number
C7  JTF00101, 103, 117, 124-125, 130, 235, 254, 382-383, 410, 447, 460-461, 465, 495, 497, 505, 514, 675, 679, 821, 826, 829, 919, 926, 947-949, 1066-1067, 1195, 1225, 1450, 1459, 1488, 1534, 1539, 1556, 1648, 1863, 1866, 2052, 2111, 2178-2179, 2189-2190, 2214-2215, 2342-2343, 3471, 3478, 3816-3818, 3826, 4122, 4137, 4380, 4385, 4419, 4476, 4486, 4492, 4501, 4532, 4537, 4602-4603, 4624, 4631, 4640, 4642, 4676, 5250, 5311, 6356, 6364, 6368, 6558, 6713, 6732, 7251, 7318, 7342, 7346, 7378-7379, 7431, 7440, 7503, 7506, 7566, 7610, 7613, 8721, 8947, 9520, 9779, 10015, 10305, 10628, 10631, 10926, 10945, 11110

PARTS NEEDED

Qty

Part Number Description
1 3634063 SOFTWARE GP-ELEK

ACTION REQUIRED

Flash the engine ECM with the 363-4063 flash file or the latest flash file available in SISWeb.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING AN ENGINE COMPRESSION BRAKE ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN ENGINE COMPRESSION BRAKE ON CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TANDEM BREATHER ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TANDEM BREATHER ON CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN HYDRAULIC TUBES WITH HOSES ON THE 16M MOTOR GRADER STEERING SYSTEM PRESSURE REDUCING VALVE GROUP PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN HYDRAULIC TUBES WITH HOSES ON THE 16M MOTOR GRADER STEERING SYSTEM PRESSURE REDUCING VALVE GROUP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-CONDITIONING (A/C) HOSE ON CERTAIN 120M, 12M, 140M, AND 160M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-CONDITIONING (A/C) HOSE ON CERTAIN 120M, 12M, 140M, AND 160M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL PLATES ON CERTAIN 120M, 12M, 140M, 14M, 160M, 16M, AND 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL PLATES ON CERTAIN 120M, 12M, 140M, 14M, 160M, 16M, AND 24M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR UPGRADING PL300 ECM VERSION 3.0 SOFTWARE ON PRODUCT LINK PL321 SYSTEMS ON CERTAIN MACHINES PRODUCT SUPPORT PROGRAM FOR UPGRADING PL300 ECM VERSION 3.0 SOFTWARE ON PRODUCT LINK PL321 SYSTEMS ON CERTAIN MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CIRCLE DRIVE PINION SHAFT AND OIL ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CIRCLE DRIVE PINION SHAFT AND OIL ON CERTAIN 16M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING ADDITIONAL WATER SPRAY BAR CLAMPS ON CERTAIN CB54 ASPHALT COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING ADDITIONAL WATER SPRAY BAR CLAMPS ON CERTAIN CB54 ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE JACKET WATER HEATER CORD ON CERTAIN 140M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE JACKET WATER HEATER CORD ON CERTAIN 140M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE SERVICE BRAKE SEPARATOR PLATES ON CERTAIN 16M MOTOR GRADERS EQUIPPED WITH THE 227-5359 ENGINE PRODUCT SUPPORT PROGRAM FOR INSPECTING THE SERVICE BRAKE SEPARATOR PLATES ON CERTAIN 16M MOTOR GRADERS EQUIPPED WITH THE 227-5359 ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OSCILLATION JOINT THRUST WASHERS AND LIP SEALS IN THE FINAL DRIVE GROUP OF CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OSCILLATION JOINT THRUST WASHERS AND LIP SEALS IN THE FINAL DRIVE GROUP OF CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT HUMP HOSES ON CERTAIN 735, 740 AND 740 EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT HUMP HOSES ON CERTAIN 735, 740 AND 740 EJECTOR ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 310-9796 MUD FLAP ON CERTAIN 785D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 310-9796 MUD FLAP ON CERTAIN 785D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE STEERING AND FAN DRIVE OIL COOLING SYSTEM ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING THE FRONT FRAME ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REWORKING OR REPLACING THE FRONT FRAME ON CERTAIN 16M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC LOCKING PIN ON CERTAIN 422E AND 428E BACKHOE LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC LOCKING PIN ON CERTAIN 422E AND 428E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED DRIVE CHAINS AND MASTER LINKS ON CERTAIN 140M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED DRIVE CHAINS AND MASTER LINKS ON CERTAIN 140M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED TANDEM DRIVE CHAINS ON CERTAIN 12M AND 120M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED TANDEM DRIVE CHAINS ON CERTAIN 12M AND 120M MOTOR GRADERS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.