PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-CONDITIONING (A/C) HOSE ON CERTAIN 120M, 12M, 140M, AND 160M MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-CONDITIONING (A/C) HOSE ON CERTAIN 120M, 12M, 140M, AND 160M MOTOR GRADERS

Usage:

REBE5661-01

23Dec2009
(Revised 01Mar2010)


U-456
A-374
D-404
O-409

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-CONDITIONING (A/C) HOSE ON CERTAIN 120M, 12M, 140M, AND 160M MOTOR GRADERS

7320 1808
PS43012
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43012" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 23Dec2009 Service Letter. Changes have been made to the Affected Product, Parts Needed, and Action Required.


TERMINATION DATE

31Dec2011

PROBLEM

The existing high pressure A/C hose on certain 120M, 12M, 140M, and 160M Motor Graders may bind in the hitch area when the machine is articulated, resulting in leaks of R134a refrigerant from the hose.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
120M B9C00130-00560

B9N00130-00271

B9W00100-00187

D9W00100-00145
12M B9F00012-00726

B9R00012-00158
*******Group  2*******
140M B9D00125-02268

B9G00100-00251, 1001-1006

B9M00125-00928

D9G00100-00208, 1001-1010
*******Group  3*******
160M B9E00115-00405

B9L00115-00120, 150-481

B9T00100-00160

D9T00100-00129

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
84 7I1024 GUARD-BULK (84 CM)
1 8T2602 CLIP
1 8T2603 CLIP
1 8T4121 WASHER-HARD
1 8T4195 BOLT
1 9X7382 SEAL-O-RING
1 9X7383 SEAL-O-RING
1 1220450 GROMMET
1 2032287 CLIP
1 3518678 PLATE AS
1 3555620 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
86 7I1024 GUARD-BULK (86 CM)
1 8T1897 CLIP
1 8T1898 CLIP
1 8T4121 WASHER-HARD
1 8T4195 BOLT
1 9X7382 SEAL-O-RING
1 9X7383 SEAL-O-RING
1 1220450 GROMMET
1 2032287 CLIP
1 3518678 PLATE AS
1 3529744 HOSE AS (140M and 140M AWD with C7 Engine)
1 3555619 HOSE AS (140M AWD with C9 Engine)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
84 7I1024 GUARD-BULK (84 CM)
1 8T1897 CLIP
1 8T1898 CLIP
1 8T4121 WASHER-HARD
1 8T4195 BOLT
1 9X7382 SEAL-O-RING
1 9X7383 SEAL-O-RING
1 1220450 GROMMET
1 2032287 CLIP
1 3518678 PLATE AS
1 3555619 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to Special Instruction REHS4257 for rework procedure and hose routing information. Refer to SENR5664 for instructions for recharging A/C system.

120M/12M: Replace 286-9837 compressor to accumulator hose with 355-5620 Hose. Route 355-5620 Hose as described in REHS4257.

140M: Replace 296-7831 compressor to accumulator hose with 352-9744 Hose. Route 352-9744 Hose as described in REHS4257.

140M AWD C7 Engine: Replace 296-7831 compressor to accumulator hose with 352-9744 Hose. Route 352-9744 Hose as described in REHS4257.

140M AWD C9 Engine: Replace 296-7827 compressor to accumulator hose with 355-5619 Hose. Route 355-5619 Hose as described in REHS4257.

160M: Replace 296-7827 compressor to accumulator hose with 355-5619 Hose. Route 355-5619 Hose as described in REHS4257.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-99999 hrs,
0-99 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-99999 hrs,
0-99 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-99999 hrs,
0-99 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job for Group 3



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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