PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION PUMP SEALS ON CERTAIN 24M MOTOR GRADERS
Usage:
TEBE0820-01
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| 24Feb2014 |
| (Revised 03Mar2014) |
U-104
A-74
D-93
O-88
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION PUMP SEALS ON CERTAIN 24M MOTOR GRADERS |
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| 507G | PS52622 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52622" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 24Feb2014 Service Letter. A change was made to the Service Claim Allowances. |
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TERMINATION DATE |
| 29Feb2016 |
PROBLEM
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| The existing transmission pump seals can fail on certain 24M Motor Graders. If the existing seals fail it can cause a loss of pressure and an external oil leak due to a seal failure. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 24M | B9300101-00130 B9K00242-00662 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J0527 | SEAL-O-RING |
| 1 | 9X7371 | SEAL-O-RING |
| 1 | 1178801 | SEAL-O-RING |
| 1 | 4478871 | KIT-SEAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Remove the 270-2721 Pump and replace the seals with the new seals in the 447-8871 Seal Kit. See KENR6023 Disassembly & Assembly for Removal, Disassembly, Assembly, and Installation of this pump. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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49-60 mo |
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| NOTE: This is a 12.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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