Usage:
14Feb2014 |
(Revised 01Oct2014) |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AWD/DIFF LOCK SOLENOID VALVE AND TRANSMISSION FILTER ON CERTAIN E-SERIES (416-442) AND F-SERIES (416-434) MANUAL TRANSMISSION BACKHOE LOADERS |
|
5479 3067 | PS52619 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52619" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 14Feb2014 (Revised 30Apr2014) Service Letter. Changes have been made to the Action Required. There is no need to send the used 119-4740 Filter to Caterpillar. |
TERMINATION DATE |
29Feb2016 |
PROBLEM
The existing AWD/DIFF LOCK solenoid valve can seize or stick on certain E-series (416-444) and F-series (416-434) manual transmission Backhoe Loaders. If the existing solenoid valve fails it can lead to the gears not properly engaging. |
AFFECTED PRODUCT
Model | Identification Number |
416E | CBD08759-10777 MFG01501-05050, 6001-9499 |
416E ST | LMS01325-01553, 1555-2599 |
416F | LWT00150-00611, 613-615, 619-623 |
416F ST | KSF00150-01301 |
420E PL | DAN01487, 1489, 1491, 1504-1506, 1509, 1511-1513, 1515-1530, 1532-1534, 1536-1547, 1550-1553, 1556, 1559-1562, 1566-1568, 1570, 1572-1582, 1589-1590, 1593, 1597-1599, 1601-1603, 1607-1614, 1616, 1618, 1620-1630, 1632-1640, 1642, 1644-1645, 1647, 1649-1659, 1662, 1664-1674, 1678-1683, 1685-1686, 1689-1690, 1694-1695, 1698-1700, 1710, 1715, 1732-1733, 1735, 1738, 1743-1744, 1749-1750, 1755, 1760-1761, 1763-1764, 1770, 1772, 1774-1775, 1792-1795, 1797-1798, 1800, 1802-1809, 1812-1814, 1816-1817, 1850, 1868, 1878-1896, 1915-1920, 1936-1938, 1945, 1952-1954, 1957-1962, 1965-1982, 2002-2009, 2020-2025, 2027-2042, 2048-2050, 2052-2054, 2056, 2058, 2060-2074, 2076, 2078-2082, 2085, 2087-2090, 2103-2105, 2107-2110, 2113-2118, 2124-2126, 2129-2130, 2133-2138, 2156-2157, 2159-2167, 2174-2186, 2188-2193, 2195-2204, 2209, 2213, 2215, 2218-2220, 2223, 2225-2232, 2234-2247, 2249, 2251-2273, 2276, 2279, 2283-2290, 2292-2299, 2305-2310 |
420E ST | DJL02288-02305, 2307, 2309-2315, 2317-2319, 2321, 2323-2336, 2339-2354, 2356-2365, 2367-2368, 2375-2403, 2405-2407, 2409-2438, 2442-2446, 2448, 2450-2478, 2480, 2483-2484, 2486-2487, 2489-2492, 2494-2495, 2497, 2499-2530, 2532-2535, 2537, 2539-2540, 2542, 2544-2547, 2549-2561, 2563-2572, 2574-2586, 2588-2597, 2599-2600, 2602-2621, 2623-2685, 2690, 2693-2694, 2697-2745, 2747-2758, 2760-2778, 2780-2831, 2833-2837, 2839-2847, 2849-2850, 2852-2855, 2857-2867, 2869-2870, 2872, 2874-2876, 2878-2881, 2883, 2885, 2887-2890, 2892-2899, 2901, 2903-2904, 2907-2909, 2911-2923, 2926-2931, 2933-2948, 2950-2973, 2975-2976, 2978-2980, 2983-2989, 2991-3008, 3010, 3012-3014, 3016, 3018-3020, 3022-3028, 3031-3032, 3034, 3036, 3040, 3043, 3045-3052, 3054, 3057-3059, 3061-3113, 3116, 3118-3119, 3121-3133, 3135-3141, 3143, 3145, 3147-3150, 3152-3162, 3164-3166, 3169, 3171-3180, 3182, 3184-3210, 3212-3259, 3262-3263, 3265-3266, 3268-3269, 3271-3272, 3274-3275, 3277-3287, 3289, 3291-3307, 3309-3312, 3314-3317, 3319, 3321-3431, 3433-3480, 3482-3496, 3498-3514, 3516-3541, 3543-3591, 3594-3599, 3601-3618, 3620-3626, 3628-3786, 3788-4015, 4017-4044, 4046-4071, 4073-4078, 4080-4081, 4083-4098, 4100-4119 |
420F | LKH00150-00151, 160, 164, 172-173, 176, 178-179, 181, 183-186, 189-190, 194-196, 200-215, 228-229, 233, 238-254, 267-273, 275, 278-279, 287-303, 307, 309 LTG00150-00162, 164-173, 176-179, 182, 185-189, 192-193, 196, 198-437, 446, 448-450, 452-453, 455-458, 464-544, 547-548, 550-561, 563, 566-569, 571-612, 614-616, 620-684, 686-691, 694-1111, 1113-1118, 1120-1195, 1197-1210, 1215, 1217-1218, 1220-1265, 1268-1269, 1272-1274, 1276-1343, 1345-1352, 1357-1367, 1370-1380, 1387-1417 |
420F IT | JWJ00153-00156, 158, 161, 163, 167-168, 170, 172-175, 181-185, 188, 190-192, 199, 201, 203-206, 208-209, 211-222, 225-228, 232-246, 254-255, 257, 259-260, 270-273, 275-282, 285-289, 291-292, 294-296, 306-307, 311-312, 317-318, 322-325, 332-334, 344-356, 361-366, 369-370, 372-379, 381-384, 386-389, 397-400, 402-405, 412-413, 415, 422, 425-443, 445, 449-452, 457, 461-468, 471-482, 484, 487-489, 493-498, 505-508, 518-520, 527-528, 530, 532-535, 538-539, 542-547, 549-560, 562-575, 577-578, 581-584, 588-590, 592-598, 604-606, 616-655, 657, 659-662, 668, 670-676, 678-682, 684-687, 691-697, 703-707, 710, 712, 714-724, 726, 728, 731-732, 734, 736, 738, 740, 745, 757-761, 765-767, 775-777, 779-790, 792-797, 804-807, 809-810, 814, 820, 829, 831-832, 834-835, 839, 843, 850, 855-863, 868-872, 874-876, 878, 881, 883, 885, 887-888, 890, 892-899, 901, 903-907, 910, 912-914, 922, 924-925, 931, 933, 936, 942-943, 952, 956, 963-964, 968, 971-972, 975, 979-980, 984, 989-991, 995-996, 998-1001, 1004-1005, 1012-1038, 1042, 1052-1053, 1055, 1061-1068, 1070-1071, 1073-1077, 1080, 1085, 1089, 1092, 1094, 1099-1102, 1108-1110, 1114-1115, 1120, 1124-1126, 1130-1133, 1135-1138, 1141, 1143-1145, 1149-1160, 1163, 1172, 1176, 1178-1185, 1187-1188, 1190-1198, 1202-1220, 1222-1232, 1236-1240, 1242-1243, 1245, 1247, 1249-1256, 1262-1265, 1267-1271, 1273-1274, 1276, 1279, 1284, 1288, 1290-1293, 1295-1296, 1299, 1310-1311, 1315-1316, 1318-1319, 1321-1322, 1324-1325, 1327-1329, 1338, 1346, 1351, 1354, 1357, 1364-1370, 1375-1379, 1391-1392, 1394, 1396-1411, 1413-1415, 1417-1419, 1421-1422, 1428, 1430-1431, 1433, 1445-1448, 1450-1451, 1459-1464, 1466, 1468-1469, 1476-1479, 1481-1482, 1488, 1494-1495, 1497-1499, 1501-1505, 1511-1512, 1520-1522, 1524, 1526, 1531, 1534, 1536, 1542, 1544, 1550, 1555-1556, 1563-1564, 1570-1571, 1573-1574, 1578-1579, 1581-1582, 1588-1589, 1596-1599, 1607, 1620-1621, 1630-1637, 1639-1640, 1649-1653, 1669-1670, 1672-1674, 1681-1682, 1686-1687, 1689-1691, 1693-1696, 1698-1699, 1702-1713, 1716-1722, 1730-1732, 1735-1751, 1762-1764, 1766, 1769, 1780, 1782, 1792-1800, 1804-1813, 1815, 1818-1822, 1826, 1829, 1834-1835, 1838, 1840-1843, 1845-1862, 1867, 1874, 1876-1881, 1883-1884, 1886 |
420F ST | SKR00152-00168, 170-185, 187-191, 193-199, 201-204, 207-211, 214, 217, 220-222, 225-228, 231, 233-234, 236-247, 249-250, 252-256, 258-262, 265-283, 285-300, 303-304, 306, 309-310, 312, 315, 318, 320, 322, 324-328, 330, 333-337, 339-342, 346, 348-408, 410-412, 414-441, 443-444, 446-448, 451-453, 456-468, 470-512, 514, 516, 518, 520-521, 524-535, 537, 539-565, 567-579, 582, 587, 589-592, 598-656, 658-668, 670, 672-710, 712, 714-718, 721-722, 724-725, 727, 729-740, 742-745, 748, 750-756, 759-762, 764-766, 768-776, 778-920, 922-931, 933-943, 945-953, 955, 957, 959-1010, 1012-1027, 1029-1030, 1032-1115, 1117-1135, 1137-1138, 1140-1141, 1143-1153, 1157-1193, 1195-1205, 1207-1222, 1224-1225, 1227-1229, 1236, 1238-1252, 1255-1304, 1306-1320, 1322-1347, 1349, 1351-1363, 1368-1373, 1375-1378, 1387, 1389, 1392, 1394, 1397, 1399, 1402-1512, 1515-1637, 1639-1643, 1647-1649, 1651-1652, 1654-1725, 1728-1745, 1747-1759, 1762-1796, 1799-1801, 1803-1804, 1807, 1809-1818, 1820-1841, 1843-1846, 1848, 1850-1851, 1853-1860, 1862-1867, 1869-1889, 1892-1894, 1897-1899, 1901-1920, 1922-1926, 1932-1933, 1941-1942, 1948-1963, 1965, 1968-2004, 2006-2011, 2013-2018, 2020-2025, 2027-2032, 2034-2035, 2037-2094, 2096-2110, 2112-2116, 2118-2119, 2122-2129, 2131-2144, 2146-2159, 2161-2169, 2171, 2173-2175, 2179-2183, 2185-2189, 2191, 2193-2224, 2226-2240, 2242-2243, 2245-2247, 2249, 2253, 2256-2257, 2259, 2263-2285, 2288, 2290-2300, 2302-2306, 2308-2313, 2315-2319, 2321-2333, 2335-2360, 2362, 2364-2369, 2371-2377, 2382, 2384-2411, 2413-2419, 2422, 2424-2454, 2456-2508, 2510-2528, 2530-2548, 2550-2551, 2554-2560, 2562-2567, 2569-2572, 2574-2577, 2581-2583, 2585-2595, 2597-2600, 2603, 2606-2607, 2609-2612, 2616-2666, 2668-2670, 2672-2676, 2678-2786, 2788-2803, 2805-2806, 2808-2836, 2838-2847, 2849-2850, 2852-2918, 2922-2944 |
422E | MAW01169-01502, 1504-1556, 1558-1825 |
422F | LRH00150-01500 |
428E | DPH02612, 2645, 2653-2672, 2674-2710, 2712-2716, 2718-2730, 2732-2738, 2741-2742, 2744-2746, 2748-2751, 2753-2754, 2756-2759, 2761-2762, 2765-2768, 2770-2774, 2776-2777, 2779, 2781-2783, 2785-2786, 2789-2791, 2793-2795, 2798-2805, 2808, 2810-2811, 2813-2815, 2817-2820, 2822-2823, 2825, 2827-2830, 2832, 2834-2839, 2841-2946, 2948-2951, 2953-2961, 2964-2977, 2979-2981, 2983-2986, 2988-3064, 3067-3078, 3080-3122, 3129-3130, 3133, 3140, 3145, 3147, 3149-3153, 3155-3157, 3159-3162, 3164-3177, 3179-3181, 3183-3196, 3198, 3200-3201, 3203-3215, 3217-3222, 3224-3253, 3256-3260, 3262-3264, 3266-3273, 3278, 3281, 3283-3284, 3286-3290, 3293-3295, 3297-3306, 3308-3312, 3314-3316, 3318, 3320, 3328, 3330, 3332-3363, 3365-3371, 3373-3420, 3422-3431, 3433-3481, 3483-3493, 3495-3551, 3553-3578, 3580-3600, 3602-3603, 3605-3607, 3609, 3611-3616, 3618-3619, 3621-3629, 3631-3640, 3643-3660, 3662-3663, 3665-3691, 3693-3695, 3697-3718, 3722-3735, 3737-3738, 3740-3746, 3748-3757, 3759-3761, 3764-3788, 3790-3818, 3820-3865, 3867-3873, 3875-3924, 3926, 3928-3929, 3931-3969, 3971-3978, 3980-4044, 4046, 4048-4049, 4053, 4055-4056, 4058, 4060-4169, 4171-4177, 4179-4192, 4194-4224, 4226-4227, 4231-4232, 4234, 4236, 4239, 4241-4242, 4244-4261, 4263-4267, 4269-4284, 4286-4300, 4302-4305, 4307-4310, 4312-4332, 4334-4340, 4342-4347, 4353, 4355, 4357-4358, 4360, 4363, 4365-4366, 4368-4369, 4371-4373, 4375-4376, 4378-4379, 4382, 4385, 4390-4394, 4397, 4399, 4401-4405, 4407-4414, 4416-4417, 4420, 4422-4423, 4427, 4429, 4431-4465, 4468, 4472, 4474-4476, 4478, 4480, 4482, 4486-4497 |
428F | LBH00151-00152, 154-155, 157, 168, 171, 173-175, 177-179, 181-182, 184, 187-188, 190-194, 196, 198, 200-202, 206-208, 210, 212-214, 216, 220, 222-223, 225-229, 233-241, 244-248, 250-290, 292, 294-331, 333-367, 369-373, 375-378, 380-460, 462-465, 467-469, 471-474, 476-609, 611, 613-614, 617-620, 622, 624-625, 629-631, 633, 635-665, 667-685, 687-691, 693-698, 700-702, 704-711, 713-764, 766-778, 780-784, 786-792, 794-806, 808-820, 822-831, 833, 835-848, 850-856, 858-868, 870-871, 873, 875-879, 881-883, 885, 887, 889-900, 902-934, 936-1428, 1431-1480, 1482-1484, 1486-1524, 1526-1533, 1535, 1537, 1541-1581, 1583-1592, 1594-1601, 1603, 1606, 1608, 1610, 1613-1617, 1623-1624, 1628-1629, 1631-1633, 1637-1638, 1640, 1642-1650, 1652-1655, 1657-1658, 1660, 1662, 1664-1666, 1668, 1670-1674, 1676-1684, 1686-1694, 1696-1703, 1705-1721, 1723, 1725-1736, 1738-1743, 1745-1751, 1753-1817, 1820-1828, 1830-1833, 1854-1858, 1860-1865, 1867, 1871, 1876, 1879-1975, 1977-1980, 1982-1997, 2001, 2003, 2005, 2008, 2011-2013, 2015-2109, 2113, 2115-2313, 2315, 2317, 2319, 2321, 2324-2325, 2328, 2330, 2332-2354, 2356-2360, 2362, 2364-2476, 2478-2485, 2487, 2491-2554, 2556-2559, 2562-2566, 2569-2571, 2573-2579, 2581-2586, 2588-2589, 2591-2630, 2635, 2643-2644, 2649-2652, 2655-2658, 2660, 2662-2663, 2665-2675, 2677-2682, 2684-2709, 2711-2712, 2718-2721, 2723, 2726-2730, 2732, 2735-2761, 2764, 2766, 2768-2820, 2822, 2824-2854, 2856, 2858, 2860-2864, 2866, 2869, 2873-2874, 2878, 2886-2892, 2894-3030, 3032-3036, 3038-3041, 3043-3044, 3046-3118, 3120-3121, 3124-3127, 3130-3147, 3149-3417 RAK00151-00152, 160, 162-215, 217-221, 223-243 SJW00154, 156-166, 168-351, 354-363, 366, 368, 370-376, 378, 381, 383-425, 430-458, 460-489, 491-495, 497-500, 502, 505, 507-707 |
430E IT | MXB00406-00407, 414, 416-417, 421-422, 433, 440-441, 443, 445, 448, 450-452, 460, 467, 471-474, 487, 489, 492, 494-498, 505, 507, 515, 520, 536, 549-550, 552-558, 560, 566-570 |
430E ST | SWC00431-00435, 438-452, 455, 457-464, 466-475, 477-479, 481, 483-485, 487, 490, 492-500, 502-507, 509-511, 513, 515-519, 521-524, 526-527, 529, 531-534, 537, 540, 549-550, 552-555, 557-559, 561, 568, 573, 575-584, 586-587, 589-592, 594-600, 602, 606-615, 617-623, 625, 627-646, 656 |
430F | LDY00150-00179, 183-185, 191-201, 203-205, 208-213 LNH00150-00155, 164-165, 170 |
430F IT | RGS00151, 154, 157-158, 160-162, 164-166, 168-169, 173, 177, 180, 182-183, 185, 189, 193-199, 203, 211, 216, 218-219, 222, 228, 235, 237, 240-241, 243-244, 246, 248, 250-254, 256-258, 260-264, 266-269, 272-275, 277-281, 284, 295-297, 300, 303-308, 310-311, 332, 337, 339, 341-343, 347, 351-360, 362-363, 366-368, 371, 374, 380, 389, 393-394, 398, 400-403, 405-409, 418, 421, 423, 427, 433, 435, 438-439, 443-445 |
430F ST | RDF00150-00151, 153, 155-157, 160-173, 176-187, 189-190, 192-197, 199, 201-202, 204-220, 222-223, 229-231, 233-234, 236-240, 242, 244-257, 259-264, 266, 269, 271-276, 278-297, 299-307, 310-311, 316-328, 330-332, 334-337, 339, 341, 343-344, 346-356, 358, 360, 362-364, 367-371, 374-377, 382-392, 394-395, 397-401, 403-416, 418, 423, 425-426, 431, 434, 438-439, 442, 444-448, 451-452, 454-463, 465-487, 489-495, 497-504, 506-519, 521-525, 528-537, 539-540, 542-550, 552-554, 556-558 |
432E | JBA01643, 1645-1647, 1649-1650, 1657, 1661, 1664, 1675-1676, 1682-1683, 1688, 1690, 1693-1696, 1699, 1702, 1705, 1711, 1715, 1723, 1731-1733, 1735-1737, 1743, 1748-1750, 1757-1760, 1766-1767, 1769, 1795, 1802, 1816, 1866, 1876, 1910, 1913, 1922, 1977, 2004-2006, 2009, 2011, 2013-2015, 2028, 2035, 2038, 2044, 2046, 2051, 2090, 2100, 2102, 2106-2110, 2120, 2122, 2124, 2126, 2128, 2132, 2142, 2146, 2151, 2153, 2155-2157, 2160, 2162-2164, 2167, 2169, 2171, 2182, 2186, 2212, 2215-2216, 2237-2248, 2250, 2253-2255, 2258-2261, 2264-2265, 2272-2273, 2277-2278, 2281, 2284, 2287, 2292, 2294, 2303-2304, 2309-2310, 2312, 2314, 2317, 2319-2320, 2325-2326, 2330-2333, 2339, 2341-2343, 2346, 2350, 2352, 2354, 2358-2360, 2362, 2365, 2370, 2375, 2377, 2381, 2383, 2397, 2407, 2428, 2432, 2440, 2451, 2460, 2468, 2474, 2478, 2489, 2510-2511, 2613-2617, 2619 |
432F | LNR00150-00153, 155-156, 158-162, 164-165, 190, 193, 196, 210-212, 214, 216-217, 221-225, 227, 229-232, 245, 248, 250, 252, 258-273, 278-291, 302, 319-321, 323, 325-326, 328-329, 331-383, 392, 394, 407, 419, 423, 433, 536-540, 543-567, 569-570, 572-581, 583-587, 589-591, 593-605, 611, 613-644, 660-662, 666, 668, 673, 676-680, 684, 689-691, 693, 695, 707-710, 728-732, 734, 736-737, 741-743, 747-754, 770, 773-775, 779, 782, 785, 790-791, 814, 824-825, 832, 834, 838, 840, 857, 863-867, 873-875, 879-884, 892 PXR00153-00154 SEJ00250, 261, 264, 291-292, 362, 398-399, 486, 510, 517, 534, 541, 547-548, 551-553, 555-556, 558, 563, 603-606, 648, 664, 675-676, 797-800, 877, 879, 889, 891 |
434E | SEF00319-00324, 346, 350-364, 366, 369, 373-375, 377-378, 381-403, 408-409, 411-413, 415, 419-420, 422-423, 426-427, 432, 434-440, 442-443, 446-449, 455-463, 465-480, 482-496, 498-516, 518, 520-525, 527-538, 540-541, 543-576, 578-600, 603-609, 611-614, 616-623 |
434F | FLY00152, 154, 157-158, 160-161, 165-172, 174-176, 179-180, 182, 187, 189, 194, 197, 199, 201, 221, 223-224, 226-227, 230-231, 234-235, 245, 253-262 LDH00150, 154-163, 168, 193, 207-216, 223-233, 235, 240-246, 253-263, 267-276, 278-289, 291-309, 314-321, 323-328, 331-334, 336-342, 344, 346-347, 349-353, 355-356, 358, 360-363, 378, 380-381, 383, 387-388, 390-391, 393-395, 397-398, 400-409, 411-412, 415-416, 423, 425, 428-432, 443, 445-447, 469-472, 478-481, 483-484, 486, 488, 492, 497, 501, 503-515, 517-520, 540-561 MTR00151, 153 |
442E | EME00236, 244, 250, 252-253, 256-258 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3809030 | VALVE GP-SOL |
1 | 4476968 | FILTER-HYD |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the failed AWD or differential lock 305-3423 Solenoid Valve with a new 380-9030 Solenoid Valve Group. Also replace the transmission filter with a new 447-6968 Hydraulic Filter. |
SERVICE CLAIM ALLOWANCES
0-24 mo |
||||||
25-48 mo |
NOTE: This is a 2.0-hour job | ||||||
$75 US dollars is allowed to replace transmission oil. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |