PRODUCT SUPPORT PROGRAM FOR REPLACING THE O-RING SEAL IN THE TRANSMISSION DRIVETRAIN FILTERS ON CERTAIN 789D, 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS
Usage:
TEBE0768-00
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| 16Dec2013 |
U-635
A-441
D-522
O-534
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE O-RING SEAL IN THE TRANSMISSION DRIVETRAIN FILTERS ON CERTAIN 789D, 793F, 795F, AND 797F OFF-HIGHWAY TRUCKS |
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| 3004 5068 3067 | PS52576 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52576" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2015 |
PROBLEM
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| Leaks may occur around the bottom cap on transmission drivetrain filters (see Image 1) with high temperature oil conditions on certain 789D, 793F, 795F, AND 797F Off-Highway Trucks. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 789D OEM | TWP00101 |
| 793F | SSP00112-01003 |
| 793F AC | EMD00075-00077 |
| 793F CMD | RBT00111-00171 |
| 793F XQ | SND00100-00131 |
| 795F AC | ERM00151-00288 |
| 797F | LAJ00141-00495 |
| 797F XQ | WSP00100-00124, 144 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 5P8428 | SEAL-O-RING |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the service manual if as necessary. In the following filter groups, replace the 9F-1399 Seal with the 5P-8428 Seal: 339-9702 FILTER GP-OIL 339-9703 FILTER GP-OIL 339-9704 FILTER GP-XMSN 339-9705 FILTER GP-XMSN 339-9706 FILTER GP-OIL 339-9708 FILTER GP-OIL 369-3235 FILTER GP-TC 389-0944 FILTER GP-XMSN |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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