PRODUCT SUPPORT PROGRAM FOR REWORKING THE 245-1224 FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 245-1224 FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS

Usage:

TEBE0771-00

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20Dec2013

V27E

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REWORKING THE 245-1224 FUEL TANK ON CERTAIN 793D OFF-HIGHWAY TRUCKS
1273		PS90351

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NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90351" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Dec2014

PROBLEM

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The existing 245-1224 Fuel Tank can exhibit internal and external weld cracks on the front and rear of the fuel tank, which can result in a fuel leak, on certain 793D Off-Highway Trucks. If the existing 245-1224 Tank As. leaks fuel from an external weld on the front or rear of the fuel tank, it will likely have additional weld failures on the interior of the tank. The internal structure failures must be repaired. Repairing only the external weld failures in this area of the tank will result in repeat failures in less time than the initial failure.

AFFECTED PRODUCT

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Model	Identification Number
793D	FDB01367, 1371, 1496-1497, 1505, 1558-1559, 1573-1574, 1582, 1586

PARTS NEEDED

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Qty	Part Number	Description
2	PART08	Dealer Fabricated Plate
2	PART09	Dealer Fabricated Plate
2	PART10	Dealer Fabricated Plate
1	PART11	Dealer Fabricated Plate
4	PART12	Dealer Fabricated Plate
2	PART13	Dealer Fabricated Plate
1	PART22	Dealer Fabricated Plate
2	PART23	Dealer Fabricated Plate
1	PART24	Dealer Fabricated Plate
2	PART25	Dealer Fabricated Plate
1	PART26	Dealer Fabricated Plate
1	PART27	Dealer Fabricated Plate
1	PART28	Dealer Fabricated Plate
1	PART29	Dealer Fabricated Plate
2	PART30	Dealer Fabricated Plate
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Please refer to Special Instruction, REHS5094, "Procedure to Improve the Fuel Tank Assembly on the 793D and 793F Off-Highway Trucks", for rework of the front and rear walls of the tank.

Inspect and repair any weld cracks on the front wall of the tanks, as needed.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
20001-40000 hrs, 37-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 70.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
This is a 70-hour job including the time required to fabricate the reinforcement plates. A a maximum of $1200.00 U.S. will be allowed for materials to fabricate the plates shown in the illustrations.

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