PRODUCT SUPPORT PROGRAM FOR REPLACING STABILIZER FOOT PINS AND RETAINING RINGS ON CERTAIN E-SERIES AND F-SERIES BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING STABILIZER FOOT PINS AND RETAINING RINGS ON CERTAIN E-SERIES AND F-SERIES BACKHOE LOADERS

Usage:

TEBE0749-00

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17Mar2014

U-144

A-107

D-137

O-127

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING STABILIZER FOOT PINS AND RETAINING RINGS ON CERTAIN E-SERIES AND F-SERIES BACKHOE LOADERS
7222		PS52631

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52631" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2016

PROBLEM

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The 6V-5204 Retaining Ring on the stabilizer foot retaining 330-9670 Pin Assembly may fail on certain E-Series and F-Series Backhoe Loaders. This is due to excessive movement of the inner leg during digging. Excessive movement of the inner leg may cause excessive side load on the retaining ring as the machine is digging. The contact may cause the 6V-5204 Retaining Ring to be dislodged from the groove.

AFFECTED PRODUCT

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Model	Identification Number
422E	MAW00150-01825
422F	LRH00150-01468, 1470-1490
428E	DPH00150-00687, 689-4497
428F	LBH00150-03413 SJW00150-00425, 430-707
432E	JBA00150-02688
432F	LNR00150-00754, 756-884 SEJ00150-00445, 447-824, 833-895
434E	SEF00150-00288, 319-624 SJL00150-00398, 426-698, 700-752
442E	EME00150-00261
444E	NBA00150-00417

PARTS NEEDED

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Qty	Part Number	Description
2	6V3213	RING-RETAINING
2	4251825	PIN AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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A new pin assembly with a deeper groove and a stronger retaining ring are now available. The 6V-3213 Retaining Ring (high strength) and 425-1825 Pin Assembly with a deeper groove are a direct replacement for the former parts.

Replace the pin assemblies and retaining rings on both stabilizer legs if the original retaining ring has failed, even if only one side has failed.

Note: Ensure that the stabilizer adjustments are made if the stabilizer legs are loose. Follow the procedure in the Operation and Maintenance Manual (OMM). Ensure that the operator is aware of the maintenance interval and adjustment procedure in the OMM.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 2.0-hour job
This allowance is to replace both pins and retaining rings (one on each stabilizer leg), even if only one side has failed.

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