PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 212-1299, 234-9518, 213-6822, 213-6823, 213-6284 AND 197-3944 SWIVEL ACCESS PLATFORMS ON CERTAIN A AND B SERIES TELEHANDLERS FROM SERVICE Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 212-1299, 234-9518, 213-6822, 213-6823, 213-6284 AND 197-3944 SWIVEL ACCESS PLATFORMS ON CERTAIN A AND B SERIES TELEHANDLERS FROM SERVICE

Usage:

SEBE9047-01

February 1, 2005
(Revised March 2005)
U-30
D-24
O-27

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 212-1299, 234-9518, 213-6822, 213-6823, 213-6824 AND 197-3944 SWIVEL ACCESS PLATFORMS ON CERTAIN A AND B SERIES TELEHANDLERS FROM SERVICE
6461		PI10353

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10353" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the program is done after failure, use "PI10353" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: This Revised Service Letter replaces the February 1, 2005 Service Letter. Changes have been made to the Service Letter Title and the Problem section.

PROBLEM

CATERPILLAR has recently investigated reports of cracks appearing in the metallic swivel access platform fabrication. This service letter reinforces all the details that were published in 2 TIB?s, TIBU4401 and TIBU4407. This issue affects both "A" and "B" SERIES Swivel Access Platforms. The part numbers affected are 212-1299, 234-9518, 213-6822, 213-6823, 213-6824 and 197-3944. NOTE: This service letter does not affect Fixed Access Platforms.

AFFECTED PRODUCT

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Model	Identification Number
THP24S	FGZ001-155
THP24S SERIES II	SPA001-243 SJH001-245, 2188

PARTS NEEDED

Order 1 SEHS7332 Tag per access platform.

ACTION REQUIRED

All THP24S SWIVEL ACCESS PLATFORMS must be removed from service immediately. All swivel access platforms need to be tagged with a "DANGER DO NOT OPERATE" tag FORM NO. SEHS7332. The swivel access platform must be placed in a secure area away from the customer?s premises.

Dealer to confirm through the service claim that the Swivel Access Platform has been removed from service and returned to a secured location controlled by the dealers.

This Safety PIP is the first step in a program to ensure safe working with Caterpillar Access Platforms. The program is aggressive and elements of the program will be implemented as soon as product is available.

Prior to making the service claim for each Access Platform all dealers must complete the "Customer Name and Address Details" into SIMSi.

If when entering serial number data into SIMS you experience any difficulties please contact Henry Long Immediately on Long S Henry @cat.com Tel: + 44 1455 82 5712.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	1.0	0	0	0	0
NOTE: This is a 1.0- hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

DO NOT handle this in accordance with your Warranty Bulletin on warranty parts handling. The Swivel Access Platform must be placed in a secure location with DO NOT USE tag (SEHS7332) attached until further notice.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 212-1299, 234-9518, 213-6822, 213-6823, 213-6824 AND 197-3944 SWIVEL ACCESS PLATFORMS FROM SERVICE

MODELS INVOLVED - CERTAIN B SERIES TELEHANDLERS

Dear Caterpillar Product Owner:

The 212-1299, 234-9518, 213-6822, 213-6823, 213-6824 and 197-3944 Swivel Access Platforms need to be removed from service. The swivel access platform may crack and cause personal injury or death.

Contact your Caterpillar dealer to remove your Swivel Access Platform from Service.

Your Caterpillar Dealer will work with you on an interim solution for your access needs. You will be notified by Caterpillar when a final solution is available.

Please refer the dealer to their Service Letter dated February 1, 2005.

Caterpillar Inc.

Identification #(s)

Attached to February 1, 2005 Service Letter