PRODUCT SUPPORT PROGRAM FOR INSPECTING AND INSTALLING, IF NEEDED, AN ACCESSORY COUNTERWEIGHT ON CERTAIN 980H WHEEL LOADERS
Usage:
REBE6670-00
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| 01Apr2011 |
U-130
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSPECTING AND INSTALLING, IF NEEDED, AN ACCESSORY COUNTERWEIGHT ON CERTAIN 980H WHEEL LOADERS |
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| 7056 | PS43258 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43258" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2013 |
PROBLEM
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| The accessory counterweight for the aggregate package may not have been installed during assembly on certain 980H Wheel Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 980H | JMS05656, 5659-5664, 5666-5668, 5671-5672, 5676, 5678-5680, 5684, 5704, 5707, 5737, 5739, 5742, 5744, 5746, 5748, 5766, 5772 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2343096 | COUNTERWEIGHT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as required. Visually inspect to ensure the 234-3096 Accessory Counterweight is installed from the factory. Follow the steps in the attached Rework Procedure, if necessary, for installation of the accessory counterweight. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 0.5-hour job | ||||||
| Note: An additional 1.5 hours will be allowed to install counterweight if needed. Travel time and mileage will be allowed for this program per regional PIP guidelines. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Removal Procedure 1. Find a suitable lift truck and place under counterweight (1). 2. Remove bolts (2) and lower counterweight (1) to the ground. |
 |
| Image1.1.1 |
| Installation Procedure 1. Place counterweight (3) on a suitable lift truck and raise into position. 2. Install bolts (2). |
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| Image1.2.1 |
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