PRODUCT SUPPORT PROGRAM FOR UPDATING D6R SERIES III FOR COMPATIBILITY WITH THE LATEST VERSION OF ENGINE, POWER TRAIN AND ELECTRONIC MONITORING SYSTEM III (EMS III) SOFTWARE Caterpillar

PRODUCT SUPPORT PROGRAM FOR UPDATING D6R SERIES III FOR COMPATIBILITY WITH THE LATEST VERSION OF ENGINE, POWER TRAIN AND ELECTRONIC MONITORING SYSTEM III (EMS III) SOFTWARE

Usage:

REBE2140-01

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08Aug2007

(Revised 25Nov2008)

U-384

A-319

D-316

O-341

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR UPDATING D6R SERIES III FOR COMPATIBILITY WITH THE LATEST VERSION OF ENGINE, POWER TRAIN AND ELECTRONIC MONITORING SYSTEM III (EMS III) SOFTWARE
7620		PS42486

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42486" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 08Aug2007 Service Letter. Changes have been made to Parts Needed and Actions Required to clarify the versions of Engine, EMS III, and Power Train software required for system compatibility.

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TERMINATION DATE

31Aug2009

PROBLEM

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The existing machines in this letter will not support newer D6R Series III Engine, Electronic Monitoring System III (EMS III) and Power Train software.

AFFECTED PRODUCT

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Model	Identification Number
D6R III	GMT00101-00117 HCD00123-00144 TBC00100-00151
D6R III LGP	DMK00130-00162 WRG00001, 156-307
D6R III XL	GJB00172-00371 JDL00111-00126 LFM00110-00138
D6R III XW	DPS00120-00123 MRT00001, 163-239
D6R IIIP LGP	DLM00160 WCB00001, 111-132
D6R IIIP XL	HKE00145-00170 RFC00140
D6R IIIP XW	HDC00001, 132-169 MTJ00150-00151

PARTS NEEDED

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Qty	Part Number	Description
2	9X3401	PIN-CONNECTOR
1	1028802	RECEPTACLE KIT
2	1261767	PIN-CONNECTOR
1	2832382	SWITCH AS-ROCKER
1	2871747	SOFTWARE GP-ELEK
1	2871748	SOFTWARE GP-ELEK
1	2871749	SOFTWARE GP-ELEK
1	2871750	SOFTWARE GP-ELEK
1	2871751	SOFTWARE GP-ELEK
1	3231271	SFWR GP-A4002
1	3339326	SFWR GP-A5000
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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NOTE:
If the Engine software is being updated, it is MANDATORY that the Engine software is updated prior to flashing the EMS III and Power Train software. If the Engine software (if required) IS NOT flashed first, the result will be that the engine will not start.

Before flashing the new EMS III or Power Train software check which Engine software is being used. Please refer to the chart shown in Image 1 for compatibility of Engine, EMS III and Power Train software files:

New Electronic Monitoring System III (EMS III) and Power Train software must be installed. To support the newer version of Power Train Software, the 283-2382 Multi-Velocity Program (MVP) enable switch must be installed.

Install the wire assembly to support the newer version of EMS III software. If the wire assembly IS NOT installed, the result will be that the EMS III will activate an erroneous E281, "Steering Hydraulic Oil Filter Restricted" event. Use Special Instructions REHS3096 for the proper procedure to rework the machine.

PLEASE NOTE: UNDER PARTS NEEDED
The length of 5P5624 Wire required is 100mm (4.0") or equivalent 14 gauge.

Test for proper operation.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-6000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%