PRODUCT SUPPORT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES, AD55/AD45 UNDERGROUND ARTICULATED TRUCKS, AND PM-201 COLD PLANERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES, AD55/AD45 UNDERGROUND ARTICULATED TRUCKS, AND PM-201 COLD PLANERS

Usage:

REBE2143-00

30Aug2007


U-424
A-350
D-348
O-373

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C18 INDUSTRIAL ENGINES, AD55/AD45 UNDERGROUND ARTICULATED TRUCKS, AND PM-201 COLD PLANERS

1901 1902 7620
PS42498
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42498" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Aug2009

PROBLEM

The existing software is incorrect on certain C18 Industrial Engines, AD55/AD45 Underground Mining Artriculated Trucks, and PM-201 Cold Planers. The existing software can cause incorrect engine operation.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
C18  WJH00101-00106, 116, 119-120, 123-126, 144, 154-156, 158, 160, 162, 165, 172, 174-177, 184, 192-193, 219, 221, 223, 225, 227, 230-232, 235-241, 243-244, 246-248, 251-253, 255, 258-259, 262, 265, 269-271, 274, 281-289, 291-295, 299, 303, 316-320, 322-325, 330-333, 337-338, 340, 342, 345, 351, 354, 356, 359, 361-363, 366-367, 372-373, 377-378, 381, 384, 394-395, 397-400, 402-403, 405-406, 408-410, 412, 415-421, 423, 425, 430-433, 435, 437-438, 442, 445-446, 448, 450-452, 454, 457, 462-464, 468-470, 474-477, 480-481, 484-485, 487, 490, 492, 495, 497, 502-506, 508-510, 512-513, 515, 518, 520-521
*******Group  2*******
AD45B  CXM00309
AD55  DNW00560-00565, 568
PM-201  PNM00201-00208

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2840589 SOFTWARE GP-ELEK
*******Group 2*******
1 2801580 SOFTWARE GP-ELEK
1 2833431 SOFTWARE GP-ELEK
1 3087565 SOFTWARE GP-ELEK

ACTION REQUIRED

Reflash the engine with the most current software for your application.

Model Correct software
Industrial (WJH) 284-0589
PM201 280-1580
AD55 283-3431
AD45 308-7565

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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