PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAPTIVE FASTENERS ON THE COOLING FAN GUARD GROUP ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS
Usage:
REBE6355-00
Show/hide table
| 20Aug2010 |
U-336
D-288
O-293
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAPTIVE FASTENERS ON THE COOLING FAN GUARD GROUP ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS |
|
| 1360 | PS43147 |
|
Show/hide table
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43147" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Aug2012 |
PROBLEM
Show/hide table
| The receptacle of the grill assembly of the cooling fan guard group can fail during tightening or loosening of the 5W-1122 Captive Fastener on certain M313D, M315D, M316D, M318D, M318D MH, M322D, and M322D MH Wheeled Excavators. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| M313D | W3H05003-05007, 5009-5013, 5015-5016, 5019-5021, 5023-5025, 5027-5033, 5038, 5043-5049, 5051-5055, 5057, 5059-5062, 5065-5071 |
| M315D | W5M05003-05012, 5014, 5018, 5020-5021, 5023-5025, 5027, 5029, 5032, 5040 |
| M316D | W6A05010-05013, 5015-5029, 5034, 5037, 5042-5043, 5045-5048, 5050-5051, 5053-5054, 5056, 5058-5059, 5061-5062, 5064-5069, 5073, 5075-5076, 5078, 5080, 5084, 5086-5087, 5091 |
| M318D | W8P05008-05018, 5020, 5025, 5027-5028, 5030, 5033-5034, 5036, 5038-5039, 5041, 5043-5044, 5046, 5050-5052, 5056, 5058, 5060 |
| M318D MH | W8R05001-05003, 5005-5006, 5008-5009 |
| M322D | W2S00454-00455, 5000-5001, 5017 |
| M322D MH | W2T05000-05004, 5006-5010 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 3620065 | KIT-REPAIR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Refer to the attached Rework Procedure. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-24 mo |
||||||
25-48 mo |
||||||
Show/hide table
| NOTE: This is a 0.5-hour job | ||||||
| An additional 1 hour will be allowed if the repair is after failure. It is suggested to perform this repair at the next service of the machine. |
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Show/hide table
| 1. Open the grill assembly of the cooling fan. (If the receptacle is damaged you may have to cut the captive fastner to open the grill). |
 |
| Image1.1.1 |
| 2. Remove the 5W-1122 Captive Fastner from the grill assembly and set the washer to the side. (The washer will be used again in Step 3.) 3. Install the new 360-5442 Captive Fastener and washer to the grill assembly as shown in Image 1.2.1. Proceed to Step 4 if the receptacle is damaged, otherwise the rework is complete. |
 |
| Image1.2.1 |
| 4. Remove the damaged receptacle(s) from the housing and prepare the surface for welding. 5. Center the new receptacle over the slot in the housing and clamp in place with a welding clamp. Refer to Image 1.3.1. |
 |
| Image1.3.1 |
| 6. Tack weld the receptacle on both sides to the housing. Refer to Image 1.4.1. |
 |
| Image1.4.1 |
| 7. Clean the area and repaint the housing. |
 |
| Image1.5.1 |
 |
| Image1.5.2 |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING DEFECTIVE 353-5263, 353-5264, AND 353-5265 SEALS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING DEFECTIVE 353-5263, 353-5264, AND 353-5265 SEALS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEALS IN THE SWIVELS ON VARIOUS HYDRO-MECHANICAL WORK TOOLS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEALS IN THE SWIVELS ON VARIOUS HYDRO-MECHANICAL WORK TOOLS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING, IF NECESSARY, VARIOUS CHECK VALVE ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING, IF NECESSARY, VARIOUS CHECK VALVE ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE MACHINE SOFTWARE ON CERTAIN 312D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE MACHINE SOFTWARE ON CERTAIN 312D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR RE-INSTALLING THE ENGINE COOLING FAN MAP ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR RE-INSTALLING THE ENGINE COOLING FAN MAP ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING AN EXTERNAL SEAL KIT BETWEEN THE ENGINE OIL PAN AND CRANK CASE ON CERTAIN 303C CR AND 303.5C CR EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN EXTERNAL SEAL KIT BETWEEN THE ENGINE OIL PAN AND CRANK CASE ON CERTAIN 303C CR AND 303.5C CR EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE CONNECTOR FOR THE ENGINE OIL LEVEL SWITCH ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR RELOCATING THE CONNECTOR FOR THE ENGINE OIL LEVEL SWITCH ON CERTAIN 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT JOYSTICK VIBRATION ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT JOYSTICK VIBRATION ON CERTAIN 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HVAC DUCTS ON CERTAIN 320C, 320D, 322C, 324D, 325C, 325D, 330C, AND 330D FORESTRY MACHINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE HVAC DUCTS ON CERTAIN 320C, 320D, 322C, 324D, 325C, 325D, 330C, AND 330D FORESTRY MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 324D, 325D, 328D, AND M325D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 324D, 325D, 328D, AND M325D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM/STICK/BUCKET HYDRAULIC CYLINDER BARREL ON CERTAIN 320D AND 324D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM/STICK/BUCKET HYDRAULIC CYLINDER BARREL ON CERTAIN 320D AND 324D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UPPER FRAME ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING, IF NECESSARY, THE UPPER FRAME ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR DISPENSING FUEL SYSTEM CLEANER ON VARIOUS 311D, 312D, 314D, 315D, 319D, 320D, 321D, AND 323D HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL ON THE BOOM PRESSURE SENSOR ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL ON THE BOOM PRESSURE SENSOR ON CERTAIN 345D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 385C, 385C L, AND 385C FS EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 385C, 385C L, AND 385C FS EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING THE 1" XT-6 ES (161-1836) AND XT-6 TOUGH GUARD (238-8347) BULK HOSE FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING THE 1" XT-6 ES (161-1836) AND XT-6 TOUGH GUARD (238-8347) BULK HOSE FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D HYDRAULIC EXCAVATORS EQUIPPED WITH C6.4 ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL FILTRATION SYSTEM ON CERTAIN 320D HYDRAULIC EXCAVATORS EQUIPPED WITH C6.4 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY RETURNING 0R4943, 0R8777, 0R8778, AND 0R9847 REMAN CYLINDER PACKS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY RETURNING 0R4943, 0R8777, 0R8778, AND 0R9847 REMAN CYLINDER PACKS IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE 245-9359 RADIATOR CORE ASSEMBLY ON CERTAIN 336D AND 336D L OEM EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE 245-9359 RADIATOR CORE ASSEMBLY ON CERTAIN 336D AND 336D L OEM EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK LOWERING CHECK VALVE PILOT AND DRAIN PIPES ON CERTAIN 319D TRACK EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK LOWERING CHECK VALVE PILOT AND DRAIN PIPES ON CERTAIN 319D TRACK EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE FINAL DRIVE ON CERTAIN 329D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE FINAL DRIVE ON CERTAIN 329D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE 356-7820 MACHINE CONTROL SOFTWARE ON CERTAIN 320D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING THE 356-7820 MACHINE CONTROL SOFTWARE ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 330D FM AND 568 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 330D FM AND 568 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED HINGES ON CERTAIN 345C, 345D, AND 385C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED HINGES ON CERTAIN 345C, 345D, AND 385C EXCAVATORS