PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CABLE AT THE GREASE PUMP ON CERTAIN M318D AND M322D MATERIAL HANDLERS EQUIPPED WITH THE AUTOMATIC LUBRICATION SYSTEM Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CABLE AT THE GREASE PUMP ON CERTAIN M318D AND M322D MATERIAL HANDLERS EQUIPPED WITH THE AUTOMATIC LUBRICATION SYSTEM

Usage:

REBE5794-00

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05Feb2010

U-48

A-39

O-46

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CABLE AT THE GREASE PUMP ON CERTAIN M318D AND M322D MATERIAL HANDLERS EQUIPPED WITH THE AUTOMATIC LUBRICATION SYSTEM
7516 7540		PI31716

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31716" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31716" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2010	28Feb2011

PROBLEM

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The cable on the grease pump needs to be inspected on certain M318D and M322D Material Handlers equipped with the automatic lubrication system. The existing cable may have a wrong pin assignment in the DEUTSCH connector. The automatic lubrication system does not work on affected machines with the wrong pin assignment.

AFFECTED PRODUCT

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Model	Identification Number
M318D MH	W8R00183, 189, 215, 227, 230, 234-235, 257, 269, 272, 275, 284, 291, 299, 301, 303, 310, 314, 317
M322D MH	W2T00223, 227, 235, 243, 250, 258, 326, 348, 350, 357, 372, 375, 379, 392, 394, 396, 399, 404, 411, 417, 424

PARTS NEEDED

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Qty	Part Number	Description
1	3125858	CABLE AS-PUMP (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Disconnect the 312-5858 Pump Cable Assembly from the grease pump behind the left rear access door and perform a continuity test on the wires of the cable. There must be continuity between:
a) Pin 1 at the DEUTSCH Connector and Pin 1 at the 4-pole pump connector and
b) Pin 2 at the DEUTSCH Connector and Pin 2 at the 4-pole pump connector.
If the pin assignment is correct, the cable can be installed again on the machine. If the pin assignment is wrong, the cable needs to be replaced with a new one.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE CABLE AT THE GREASE PUMP ON CERTAIN MATERIAL HANDLERS EQUIPPED WITH THE AUTOMATIC LUBRICATION SYSTEM

MODELS INVOLVED - M318D MH and M322D MH

Dear Caterpillar Product Owner:

The cable on the grease pump needs to be inspected on the products listed below. The existing cable may have a wrong pin assignment. The automatic lubrication system does not work on affected machines with a wrong pin assignment. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 05Feb2010 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 05Feb2010 Service Letter