PRODUCT SUPPORT PROGRAM FOR REPLACING THE REACH STICK, IF CRACKED, ON CERTAIN 330D AND 336D EXCAVATORS
Usage:
REBE5836-00
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| 19Apr2010 |
U-131
A-106
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE REACH STICK, IF CRACKED, ON CERTAIN 330D AND 336D EXCAVATORS |
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| 6502 | PS51830 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51830" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2013 |
PROBLEM
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| The existing 3.9m standard reach sticks may crack on certain 330D and 336D Excavators. If the existing stick cracks by the pivot casting, the crack may propagate into adjacent plates and cause further damage to the stick. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 330D L | MWP00181, 183-184, 186-187, 189-193, 195-200, 202-204, 206-209, 213-215, 217-225, 229-231, 247-251, 255-269, 271-274, 276-281, 283-285, 287-289, 294, 298-317, 319-335, 337-350, 353-355, 358-364, 366-372, 374, 376, 386, 390, 393, 395-398, 400-403, 408-421, 424-426, 429, 435-442, 452-453, 455, 457, 459, 462, 464-466, 470, 472-474, 477-482, 487-494, 502, 504, 507-508, 512-513, 515-520, 525, 529, 531-534, 536-537, 539-547, 550-554, 557-564, 568-572, 575-582, 584, 586, 588-590, 592-593, 600-601, 603-614, 616-617, 619, 625, 627-628, 630-633, 636-642, 644-645, 647, 650-653, 655-657, 661-665, 668-669, 671-675, 677, 680, 683-684, 688-691, 695, 697, 700-702, 704-706, 709-712, 714, 716-721, 723-724, 727-732, 734-737, 739-745, 747, 749-750, 754-756, 758-766, 772, 774-776, 779-786, 788, 790-791, 794-796, 798-800, 803, 805-816, 818-819, 823-828, 830, 834, 836-841, 843-846, 848-859, 861, 864, 868, 870, 872, 875-879, 881-882, 884-886, 888-890, 892-893, 895, 898-904, 906-917, 923-930, 932, 934, 936-939, 943-944, 946, 949-954, 956-962, 965-972, 974-979, 981-984, 987-995, 997, 999-1017, 1020-1023, 1029-1035, 1037, 1039-1061, 1063-1065, 1067-1068, 1071-1074, 1079-1091, 1096-1104, 1107, 1111-1118, 1123, 1125-1136, 1139, 1142-1145, 1147-1155, 1158-1166, 1174-1188, 1192, 1198, 1201-1202, 1204, 1206-1207, 1209-1210, 1212-1214, 1217-1218, 1221-1224, 1227, 1229-1233, 1235-1239, 1244-1245, 1247-1248, 1253, 1256, 1258-1261, 1263-1270, 1272-1277, 1280, 1282-1285, 1287-1295, 1298, 1300, 1302-1305, 1307-1308, 1310, 1312-1314, 1316-1325, 1327-1328, 1330-1339, 1342-1353, 1355, 1358-1359, 1361-1370, 1372, 1374-1375, 1377, 1380, 1382, 1384, 1388-1394, 1396-1397, 1399, 1401, 1403-1411, 1413, 1415-1417, 1419-1420, 1422-1423, 1426-1427, 1429-1431, 1434, 1439-1441, 1444-1445, 1447-1448, 1450-1451, 1453-1457, 1459, 1462, 1464-1467, 1469-1472, 1474-1476, 1478-1480, 1483-1490, 1493-1494, 1496, 1498, 1500-1501, 1503-1504, 1506-1509, 1511-1525, 1527, 1529, 1532-1533, 1535-1538, 1540, 1543-1547, 1550, 1552-1553, 1555-1558, 1560, 1563, 1565, 1569-1579, 1581-1588, 1590-1591, 1593-1623, 1626, 1628-1635, 1637-1640, 1642, 1644-1650, 1652, 1654, 1657, 1660-1668, 1670, 1672, 1674-1679, 1681-1685, 1688, 1690, 1695-1699, 1704, 1706-1710, 1712-1717, 1719-1720, 1722-1725, 1727-1736, 1738-1761, 1764-1765, 1767-1768, 1770-1773, 1775-1792, 1794-1807, 1809-1832, 1834-1843, 1845-1849, 1851-1852, 1855-1879, 1881, 1883-1889, 1891-1892, 1894, 1896-1898, 1900-1901, 1903-1905, 1907-1910, 1914-1917, 1919-1922, 1924-1932, 1934-1952, 1954-1955, 1958-1966, 1968-1971, 1973-1980, 1988-1993, 2001-2003, 2006-2008, 2010-2012, 2019, 2021, 2027-2029, 2031, 2033-2034, 2037-2039, 2042-2049, 2052-2060, 2062-2063, 2065-2074, 2077-2080, 2082-2083, 2086-2087, 2090-2091, 2093, 2095-2099, 2101-2105, 2107-2110, 2112-2115, 2117-2124, 2126-2128, 2132, 2137-2142, 2144-2148, 2150-2157, 2159-2164, 2166, 2168-2171, 2173, 2175-2176, 2178-2180, 2183, 2188, 2190, 2192, 2195-2196, 2199-2201, 2203-2205, 2207, 2209, 2211-2212, 2214-2215, 2218-2223, 2225-2226, 2228, 2230-2232, 2235-2239, 2243-2249, 2251-2260, 2263-2270, 2272-2275, 2277-2278, 2284, 2286-2288, 2290-2291, 2293-2295, 2305-2310, 2313-2315, 2317, 2320, 2322, 2324-2326, 2329, 2331, 2333-2340, 2342-2353, 2357-2360, 2362, 2366, 2373-2375, 2381-2382, 2385-2386, 2388-2389, 2392-2393, 2395-2396, 2399, 2401, 2403-2405, 2409-2415, 2420-2422, 2425-2429, 2431, 2435, 2441-2443, 2445-2448, 2454-2457, 2459-2462, 2467, 2471-2473, 2475-2485, 2487-2489, 2491, 2493, 2496, 2498-2499, 2501-2504, 2506, 2508-2511, 2513-2514, 2516-2526, 2529, 2532-2533, 2537-2538, 2541, 2543, 2545, 2548-2549, 2552-2553, 2555-2556, 2558-2569, 2571-2578, 2581-2583, 2585-2586, 2588-2596, 2598-2603, 2605-2607, 2609, 2611-2612, 2617, 2619, 2622-2623, 2625, 2627-2628, 2630-2631, 2633-2636, 2640, 2644-2647, 2649-2650, 2652-2658, 2660, 2662-2664, 2666-2667, 2669, 2671-2672, 2675-2679, 2681-2684, 2686-2689, 2691-2696, 2698-2704, 2708-2709, 2711-2713, 2715-2719, 2721-2722, 2724-2726, 2729-2732, 2735, 2739-2744, 2746-2754, 2756-2758, 2760-2773, 2776-2782, 2784-2790, 2792-2793, 2795-2796, 2799, 2802, 2806-2810, 2813-2819, 2821-2823, 2825-2828, 2830, 2832-2838, 2840, 2842-2843, 2845-2848, 2851-2852, 2854, 2856-2857, 2859, 2863, 2867-2870, 2874, 2877, 2879-2883, 2885-2886, 2889, 2891-2902, 2904-2905, 2907, 2910-2914, 2916-2919, 2921-2923, 2925-2927, 2929, 2931-2934, 2936-2944, 2946-2948, 2950, 2953-2957, 2960-2963, 2965, 2967-2969, 2975, 2978-2987, 2990-2993, 2995, 2997, 2999, 3001-3003, 3006-3007, 3009-3011, 3016-3021, 3023-3026, 3029, 3031, 3033-3035, 3037, 3040-3043, 3046, 3048-3050, 3054-3057, 3059-3060, 3062, 3064, 3068-3071, 3073, 3075, 3078-3083, 3085, 3089-3093, 3095-3099, 3102, 3104-3108, 3112-3113, 3117, 3119-3124, 3126-3131, 3133, 3135, 3137, 3140-3141, 3144-3146, 3148-3154, 3156, 3158-3165, 3167, 3170-3172, 3175, 3177-3185, 3187-3190, 3192-3193, 3195-3208, 3210, 3213-3229, 3231-3234, 3236-3261, 3263-3266, 3268, 3270, 3273-3281, 3283-3286, 3289-3290, 3308, 3311, 3316, 3320-3321, 3323, 3325-3327, 3329-3332, 3334-3335, 3339, 3341-3342, 3344-3348, 3350-3351, 3355, 3357, 3359-3363, 3365-3369, 3371, 3375-3376, 3378, 3380-3385 |
| 336D L | J2F00195-00197 W3K00202, 204-206, 217, 221, 225-233, 235-242, 244-250, 252-256, 258-259, 262-263, 265-267, 269-270, 272-276, 278-280, 282-285, 287, 289-291, 294-314, 317-318, 323-326, 328-329, 332-336, 338-340, 342-343, 346-353, 356-360, 362, 365, 368-371, 373-383, 385-405, 407-408, 410, 413-419, 421-422, 424, 427-437, 440, 442-449, 455-470, 473-477, 480, 484-485, 487-489, 498-499, 503, 505, 507-509, 513, 515, 517-532, 534-535, 537-566, 568-569, 571, 573-574, 576, 580, 582-583, 585-589, 591-597, 600-601, 605, 608-617, 621-631, 637-638, 646, 648, 653-658, 660, 662, 666-688, 690-702, 704-706, 708-710, 715-716, 718, 722-723, 725, 730, 739-752, 761-774, 786-812, 818-829, 840, 844, 846-859, 862, 866, 873-874, 879, 887, 905-906 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3446946 | STICK AS-BRG & |
| 1 | BAR | When Required (Dealer Fabricated) |
| 3 | PLATE | When Required (Dealer Fabricated) |
| 5 | STUD | When Required (Dealer Fabricated) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| If the stick in the affected machines fail, replace the failed stick with a new stick. If the machine is equipped with an Accugrade Ready Option (ARO) stick (part number 294-1505) for Accugrade, additional modification is required to the standard 3.9m stick (part number 344-6946). Refer to the attached rework procedure to modify the stick for ARO. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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37-42 mo |
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43-48 mo |
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49-54 mo |
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55-60 mo |
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61-64 mo |
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65-68 mo |
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69-74 mo |
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75-80 mo |
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81-86 mo |
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87-92 mo |
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93-98 mo |
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| NOTE: This is a 15.0-hour job | ||||||
| Note: If the machine is equipped with an ARO stick, an additional 3 hours labor and $75 U.S. Dollars for material will be allowed to modify new stick. Note: Attach pictures of the cut stick to SIMSi when submitting the warranty claim. Refer to the Parts Disposition. |
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| Image1.1 |
PARTS DISPOSITION
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| Cut through the pivot casting on each side of the stick so that the stick is rendered useless. Take pictures of the cut stick and a readable stick serial number tag. Attach the pictures of the cut stick and the stick serial number tag to SIMSi when submitting the warranty claim. Then handle the parts in accordance with your warranty bulletin on warranty parts handling. |
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| This rework procedure is for modifying the standard 3.9m stick for accugrade attachments. This procedure only needs to be completed if you need an ARO stick. Make the following parts per the attached images. The listed dimensions are in Metric (mm). |
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| Image1.1.1 |
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| Weld these parts to the stick as follows. |
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| Image1.2.1 |
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Caterpillar Information System:
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 330D, 330DL, AND 336DL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 330D, 330DL, AND 336DL EXCAVATORS
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLOW RETURN CHECK VALVE ON CERTAIN 345D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLOW RETURN CHECK VALVE ON CERTAIN 345D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING EXHAUST MANIFOLD ON CERTAIN M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING EXHAUST MANIFOLD ON CERTAIN M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT SWING VIBRATION ON CERTAIN 345D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR MODIFICATIONS IN THE SWING PILOT CIRCUIT IN ORDER TO PREVENT SWING VIBRATION ON CERTAIN 345D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE FINAL DRIVE TRAVEL MOTOR GROUP ON CERTAIN 324DL, 324DLN, 325D, AND 325DL EXCAVATORS THAT ARE EQUIPPED FOR BIO OIL PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING, IF NECESSARY, THE FINAL DRIVE TRAVEL MOTOR GROUP ON CERTAIN 324DL, 324DLN, 325D, AND 325DL EXCAVATORS THAT ARE EQUIPPED FOR BIO OIL
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER CORE ON CERTAIN 324D, 325D, M325D, AND 329D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER CORE ON CERTAIN 324D, 325D, M325D, AND 329D HYDRAULIC EXCAVATORS
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