PRODUCT SUPPORT PROGRAM FOR REPLACING THE THROTTLE COOLING LINES ON CERTAIN G3512E, G3516, G3516E, G3520C, G3520E GENERATOR SETS, AND PMG3516C POWER MODULES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE THROTTLE COOLING LINES ON CERTAIN G3512E, G3516, G3516E, G3520C, G3520E GENERATOR SETS, AND PMG3516C POWER MODULES

Usage:

TEBE0573-01

11Feb2014
(Revised 12Mar2014)


U-69
A-50
D-66
O-61

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE THROTTLE COOLING LINES ON CERTAIN G3512E, G3516, G3516E, G3520C, G3520E GENERATOR SETS, AND PMG3516C POWER MODULES

1269 1265 1380
PS52613
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52613" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 11Feb2014 Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

29Feb2016

PROBLEM

The existing hard throttle coolant supply tubes can cause overloading on the connection to the aftercooler water supply and return lines on certain G3512E, G3516, G3516E, G3520C, G3520E Generator Sets and PMG3516C Power Modules. If a leak is found at the connection point for the water cooled throttle water supply lines at the after cooler circuit connections this product support program should be followed to correct the issue.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
G3520C GZJ00198, 205-209, 216, 222-225, 228, 230, 233, 243, 278-281, 292-293, 308, 317-325, 328, 331-332, 334, 339, 342, 345, 349, 351-354, 356-357, 359, 364, 369-374, 376-380, 383, 385, 387, 389, 392, 397-402, 405, 407-413, 420-421, 424-425, 434-444, 449, 452-454, 458-462, 472-474, 477-553, 600-645

GZK00165, 167, 171-172, 176

HAT00204

LGS00151-00153, 156-157, 163-176
*******Group  2*******
G3516C GSB00115-00116, 124

TJC00817
*******Group  3*******
G3516C F6E00101

GSB00125-00127
*******Group  4*******
G3520C  GZN00216, 218-220, 226, 228, 243, 282, 293, 304, 307, 310, 312, 315, 317, 320, 324, 326-328, 335, 342, 350-351, 354, 360, 362, 372, 374-377, 381, 388, 390, 392-393, 412, 414, 417, 426, 429, 431, 435, 440, 443, 446, 458-459, 461-462, 469, 471, 474, 476-478, 481-482, 493, 495, 508, 511, 514, 521, 527-535, 541, 548, 551-552, 557, 566, 568-569, 580-582, 588, 591, 597, 601-602, 605-606, 610-611, 637, 639, 641, 648, 674, 677, 682, 685, 692, 702, 704, 708-709, 715, 717, 732, 737, 742, 744-745, 748, 753, 767-768, 775, 781-782, 790, 798, 815-816, 820-821, 828, 830-831, 849-853, 858-860, 867, 870-872
*******Group  5*******
G3520C  GZN00873-00874
*******Group  6*******
G3520C GZA00193, 217-249

GZB00201-00202, 206, 209-210, 222, 230-231, 235-249

GZM00162, 166, 170, 182-183, 194-195, 205-207, 209-213

GZN00806-00814, 817, 825-827, 829, 835-848, 861-866, 868-869

RLP00211-00212, 215-223, 225, 236
*******Group  7*******
G3520C GZA00250-00259

GZM00214-00217

GZN00875-00882
*******Group  8*******
G3520C CWW00102, 235

CWY00200, 207, 211

MAD00201

RLP00150, 153-155, 162, 165, 168-169, 172-174, 185, 189, 191-192, 195, 197, 201, 204-205, 207
*******Group  9*******
G3520C  GZL00146
*******Group  10*******
G3512E  SSR00156
G3516C GZC00253, 257

GZZ00182, 194, 223, 227, 232, 240-241, 254-256, 259, 282-284, 289-290, 293, 320, 341-354, 357-358, 362

TJB00106
G3516E F6G00101

GAS00136, 139, 141-146, 148-149, 151-157, 159-167, 173-178, 181-182, 184-187, 189-193, 196-198, 200, 202-208, 210-211, 214-217, 220-223, 225-226, 228, 231, 234-237, 239-242, 247-253, 255-260, 262-268, 270-280
*******Group  11*******
G3516C GZZ00118, 142, 146-147, 149

TJB00103-00104
G3516E GAS00111-00115, 117, 119-120, 123-126, 128-130, 132-134

SLY00108-00109
*******Group  12*******
G3516C GZC00218, 236-244, 248-249

GZZ00217
*******Group  13*******
G3516C F6F00103-00106

GZC00251-00252, 254-256

GZZ00355-00356, 359-361
PMG3516C  JKK00100-00135, 137-142, 144-147, 149-161, 163-166, 168-175, 177, 179-187, 190-198, 200-206, 208-218, 220-222, 224-229, 231-232, 234-235
*******Group  14*******
G3520C CWW00206-00207, 213, 215-216, 221, 228-229, 231, 233, 241, 244, 283, 287-290, 292-295

RLP00237-00239
G3520E  GZH00111, 114-115, 117-126, 128, 130-132, 134-139, 141-143, 146-149, 151-155
*******Group  15*******
G3520C  GZN00818-00819, 822-824, 833-834, 854-855, 857
G3520E GZE00115, 118, 123-187, 193, 195-204, 206-212, 214-217, 219-225

GZH00156-00157, 163-167
*******Group  16*******
G3520C  RLP00240-00261
*******Group  17*******
G3512E NGS00145-00146

SSR00172, 209, 212-213, 215
*******Group  18*******
G3512E NGS00135-00144, 147-157

SSR00162-00171, 173-208, 210-211, 214, 216-217
*******Group  19*******
G3520E  GZE00116-00117, 119-122, 188-192, 194, 218
*******Group  20*******
G3520E  GZE00229-00230, 233-235, 244, 248, 256
*******Group  21*******
G3520E  GZE00205, 213
*******Group  22*******
G3512E  SSR00218-00231

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 0L2070 BOLT
1 0S1590 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
3 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
1 8M9124 WASHER-HARD
1 9S8752 NUT-FULL
1 2365182 TUBE AS
1 2655221 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377369 HOSE AS
1 4390805 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
4 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
2 8T1919 SEAL-O-RING
2 8T6766 PLUG-PIPE
1 2106274 TUBE AS-WATER
1 2154796 TUBE AS-WATER
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4186827 HOSE AS-WATER
1 4186828 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
4 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2106274 TUBE AS-WATER
1 2154796 TUBE AS-WATER
4 3537953 GROMMET
1 4186827 HOSE AS-WATER
1 4186828 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 8*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 9*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 10*******
1 0L2070 BOLT
1 1F7958 NUT-FULL
1 2A2677 SPACER-STUD
2 3H8683 CLIP
1 5M2894 WASHER-HARD
2 5P8245 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 7X7902 ELBOW-90 DEG
1 8M9124 WASHER-HARD
1 9S1366 BOLT
2 3537953 GROMMET
1 3638651 BRACKET AS
1 4181233 HOSE AS-WATER
1 4181234 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 11*******
1 0L2070 BOLT
1 1F7958 NUT-FULL
1 2A2677 SPACER-STUD
2 3H8683 CLIP
1 5M2894 WASHER-HARD
2 5P8245 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 7X7902 ELBOW-90 DEG
1 8M9124 WASHER-HARD
1 9S1366 BOLT
2 3537953 GROMMET
1 3638651 BRACKET AS
1 4181233 HOSE AS-WATER
1 4181234 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 12*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
4 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
2 8T1919 SEAL-O-RING
2 8T6766 PLUG-PIPE
1 2106274 TUBE AS-WATER
1 2154796 TUBE AS-WATER
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4186827 HOSE AS-WATER
1 4186828 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 13*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
4 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2106274 TUBE AS-WATER
1 2154796 TUBE AS-WATER
4 3537953 GROMMET
1 4186827 HOSE AS-WATER
1 4186828 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 14*******
1 0L2070 BOLT
1 2A2677 SPACER-STUD
2 3H8683 CLIP
1 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 7X7902 ELBOW-90 DEG
1 8M9124 WASHER-HARD
2 3537953 GROMMET
1 4181233 HOSE AS-WATER
1 4181234 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 15*******
1 0L2070 BOLT
1 2A2677 SPACER-STUD
2 3H8683 CLIP
1 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 7X7902 ELBOW-90 DEG
1 8M9124 WASHER-HARD
2 3537953 GROMMET
1 4181233 HOSE AS-WATER
1 4181234 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 16*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 17*******
1 1S1015 CLIP
4 6V9746 SEAL-O-RING-ORFS
1 7X7902 ELBOW-90 DEG
1 2106274 TUBE AS-WATER
1 2154796 TUBE AS-WATER
1 3650682 ADAPTER-STR
1 4199843 HOSE AS-WATER
1 4199846 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 18*******
4 6V9746 SEAL-O-RING-ORFS
1 7X7902 ELBOW-90 DEG
1 3650682 ADAPTER-STR
1 4199846 HOSE AS-WATER
1 4491314 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 19*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 20*******
2 0L2070 BOLT
2 2A2677 SPACER-STUD
4 3H8683 CLIP
2 5M2894 WASHER-HARD
7 6V9746 SEAL-O-RING-ORFS
2 8M9124 WASHER-HARD
1 2006441 TUBE AS
1 2006442 TUBE AS
4 3537953 GROMMET
2 3650682 ADAPTER-STR
1 4377371 HOSE AS
1 4394508 HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 21*******
1 0L2070 BOLT
1 2A2677 SPACER-STUD
2 3H8683 CLIP
1 5M2894 WASHER-HARD
6 6V9746 SEAL-O-RING-ORFS
2 7X7902 ELBOW-90 DEG
1 8M9124 WASHER-HARD
2 3537953 GROMMET
1 4181233 HOSE AS-WATER
1 4181234 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 22*******
2 6V9746 SEAL-O-RING-ORFS
1 4491314 HOSE AS-WATER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instruction, REHS9203.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 1

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 2

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job for Group 3

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 4

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 5

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 6

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 7

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 8

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 9

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 10

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-16000 hrs,
0-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 11

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 12*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 12

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 13*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 13

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 14*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 14

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 15*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 15

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 16*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 16

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 17*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 17

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 18*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 18

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 19*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 19

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 20*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 20

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 21*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 21

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.


Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 22*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
80.0%
80.0%
0.0%
0.0%
20.0%
20.0%
16001-30000 hrs,
25-48 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 22

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 358-5488 BAND CLAMP ON THE TURBO EXHAUST HOUSING ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE 358-5488 BAND CLAMP ON THE TURBO EXHAUST HOUSING ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGE AIR COOLER (CAC) SPACER PLATE ASSEMBLY ON CERTAIN C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGE AIR COOLER (CAC) SPACER PLATE ASSEMBLY ON CERTAIN C32 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE JACKET WATER TO AFTERCOOLER LINE ON CERTAIN 3516C HD MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE JACKET WATER TO AFTERCOOLER LINE ON CERTAIN 3516C HD MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING DEF FITTING AND AIR FITTING O-RINGS, REORIENTING THE WASHERS ON THE DOSING PUMP HEAD AND REPLACING THE BOLTS AND WASHERS ON THE DOSING PUMP MANIFOLD ON CERTAIN 3516C AND 3516C HD GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING DEF FITTING AND AIR FITTING O-RINGS, REORIENTING THE WASHERS ON THE DOSING PUMP HEAD AND REPLACING THE BOLTS AND WASHERS ON THE DOSING PUMP MANIFOLD ON CERTAIN 3516C AND 3516C HD GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FAN MOTOR ELECTRICAL CABLES ON CERTAIN PM3516 POWER MODULES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FAN MOTOR ELECTRICAL CABLES ON CERTAIN PM3516 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 3512B, 3512C, 3516B, 3516B HD, 3516C, AND 3516C HD GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN 3512B, 3512C, 3516B, 3516B HD, 3516C, AND 3516C HD GENERATOR SETS, PM3512B, AND PM3516 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN C175-16 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN C175-16 PETROLEUM ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BAND CLAMPS AND MOUNTING HARDWARE ON CERTAIN 3512C ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE BAND CLAMPS AND MOUNTING HARDWARE ON CERTAIN 3512C ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RECTIFIER ASSEMBLY ON CERTAIN G3516H, CG170, AND C175-16 GENERATOR SETS EQUIPPED WITH A SR5 3000 FRAME GENERATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RECTIFIER ASSEMBLY ON CERTAIN G3516H, CG170, AND C175-16 GENERATOR SETS EQUIPPED WITH A SR5 3000 FRAME GENERATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING ISOLATION VALVES ON CERTAIN C18 AND C32 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING ISOLATION VALVES ON CERTAIN C18 AND C32 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE LABELS ON CERTAIN REMAN C-15 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE LABELS ON CERTAIN REMAN C-15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST MANIFOLD COMPONENTS ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST MANIFOLD COMPONENTS ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ECM SOFTWARE ON CERTAIN 3512C HD, AND 3516C HD MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ECM SOFTWARE ON CERTAIN 3512C HD, AND 3516C HD MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE ENGINE RATING FOR CERTAIN C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE AND ADDING A SENSOR ON CERTAIN C32 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE AND ADDING A SENSOR ON CERTAIN C32 PETROLEUM ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 208-6270 CLAMPS ON CERTAIN G3520B ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 208-6270 CLAMPS ON CERTAIN G3520B ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGE AIR COOLER (CAC) ON CERTAIN C32 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGE AIR COOLER (CAC) ON CERTAIN C32 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSTALLING TURBOCHARGER INLET AIR TEMPERATURE SENSOR ON CERTAIN C32 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING TURBOCHARGER INLET AIR TEMPERATURE SENSOR ON CERTAIN C32 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THROTTLE COOLANT SUPPLY AND RETURN LINES ON CERTAIN G3520C GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THROTTLE COOLANT SUPPLY AND RETURN LINES ON CERTAIN G3520C GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL FILTER HOUSINGS ON CERTAIN C175-16 MARINE ENGINES, AND PETROLEUM ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL FILTER HOUSINGS ON CERTAIN C175-16 MARINE ENGINES, AND PETROLEUM ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE PRELUBE SOLENOID VALVE GROUP ON CERTAIN G3508, G3508B, G3512, G3512B, G3516, G3516B, AND G3520B ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE PRELUBE SOLENOID VALVE GROUP ON CERTAIN G3508, G3508B, G3512, G3512B, G3516, G3516B, AND G3520B ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BAND CLAMPS AND MOUNTING HARDWARE ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE BAND CLAMPS AND MOUNTING HARDWARE ON CERTAIN 3512C LOCOMOTIVE ENGINES
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.