PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 2M-9780 O-RING ON CERTAIN COMMON DESIGN GENSET PACKAGES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 2M-9780 O-RING ON CERTAIN COMMON DESIGN GENSET PACKAGES

Usage:

REBE2253-00

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26Jul2007

U-361

A-298

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 2M-9780 O-RING ON CERTAIN COMMON DESIGN GENSET PACKAGES
1273 7060 7422		PI31311

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31311" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31311" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jan2008	31Jul2008

PROBLEM

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The 172-8660 Fuel Leak Switch needs to be inspected to check if the 2M-9780 O-ring has been installed on certain common design Genset packages. The existing fuel tank may leak if the O-ring is not installed on the Fuel Leak Switch.

AFFECTED PRODUCT

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Model	Identification Number
3406C	C5G00126, 129, 138, 150-152, 166-171, 183-184, 189, 191-192, 195, 248, 253, 264-265, 268, 271, 273-274, 280-282, 284, 302, 317, 332, 334, 337-338, 355, 362, 378, 383, 406-407, 465, 469, 505, 542-543, 607, 647, 653, 655, 662, 678, 740, 793, 806, 828, 866, 868, 897-898, 901-902, 906-908, 1007, 1015, 1076, 1095, 1266, 1287, 1529-1530
3456	C3G00160, 202, 231, 234, 246, 272, 294, 301-302, 309, 311, 349, 376-377, 383, 387, 471, 491, 498, 545, 555, 563-565, 576, 671, 680, 701, 761, 1017 C4G00146, 165, 209, 242, 259, 560, 742-743, 745, 749, 950-951
C15	C5E00266, 283, 331-332, 367, 471, 526, 530-531, 544-545, 574, 589, 609 C5H00147, 149-150
C18	EKW00158, 202, 230 STD00178, 200-201, 208, 228 STM00527, 576
C9	C9E00190, 260-261, 284, 293, 297, 305, 344-345, 369, 372, 399-400, 403

PARTS NEEDED

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Qty	Part Number	Description
1	2M9780	SEAL-O-RING

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 2M-9780 O-RING ON CERTAIN COMMON DESIGN GENSET PACKAGES

MODELS INVOLVED - Certain 3406PGAG, 3456PGAG, C9PKGG, C15PKGG, and C18PKGG

Dear Caterpillar Product Owner:

The 172-8660 Fuel Leak Switch needs to be inspected to check if the 2M-9780 O-ring has been installed on certain common design Genset packages. The existing fuel tank may leak if O-ring is not installed on the Fuel Leak Switch. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 26Jul2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 26Jul2007 Service Letter

Rework Procedure

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1. Reference.
SEBU7898 Operation & Maintenance manual.
SEBU7909 Operation & Maintenance manual.

2. Check the Generator Serial No. is on the service letter.

3. Isolate Genset before commencing any work on the unit, activate emergency stop, open Genset breaker, and disconnect battery cables.
Ensure health and safety requirements are adhered to at all times.

4. Protect the ground from any leaks during inspection.

5. Remove 172-8660 switch (Item 1), located under the control panel at the bottom left corner of the fuel tank, from the fuel tank. See Image 1.1.1.

Image1.1.1

6. Check if the 2M-9780 O-ring (Item 10) is on the 172-8660 switch, if not, add 2M-9780 O-ring.

7. Clear generator area, reconnect batteries, release emergency stop, and clear emergency stop fault code.