PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C4.4 INDUSTRIAL ENGINES (ARRANGEMENT NUMBERS 292-5307 AND 292-5304)
Usage:
REBE2243-01
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| 06Aug2007 |
| (Revised 03Oct2007) |
U-375
A-309
O-334
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C4.4 INDUSTRIAL ENGINES (ARRANGEMENT NUMBERS 292-5307 AND 292-5304) |
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| 7620 1901 1902 | PI31317 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31317" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31317" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 06Aug2007 Service Letter. Changes have been made to the Rework Procedure for obtaining replacement emissions labels. |
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COMPLETION DATE |
TERMINATION DATE |
| 29Feb2008 | 31Aug2008 |
PROBLEM
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| The Engine ECM needs to have the flash file replaced on certain C4.4 industrial engines to provide increased torque to improve machine performance. The existing flash file can result in low torque characteristics. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C4.4 | 44400006, 9, 14, 26-28, 32, 58-59, 63, 65, 81, 95, 116, 120, 139, 152-154, 206, 221-222, 245, 247-248, 250, 252, 303, 335-336, 407, 440, 445, 447-448, 540, 545, 561, 611, 615 |
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| *******Group 2******* | |
| C4.4 | 44400008, 12, 20-21, 23, 36, 40, 42-43, 52-54, 73, 75-76, 83-84, 89-90, 100, 108, 127, 140-141, 148, 156, 159, 193-195, 200, 212-213, 216, 232, 258-259, 261, 271, 316, 318-319, 342, 344, 347-348, 350, 357, 359-361, 373, 404, 412, 415, 429, 474, 482-483, 501, 505, 508, 513-516, 518-519, 521-522, 524-526, 529, 531-532, 536, 538-539, 567, 576, 589-590, 596, 598 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3146753 | SOFTWARE GP-ELEK |
| *******Group 2******* | ||
| 1 | 3146751 | SOFTWARE GP-ELEK |
ACTION REQUIRED
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| Reflash the Engine ECM and attach new emissions label to the Affected Product. NOTE: Factory Passwords will be needed for the Engine ECM reflash to be completed. The emissions label will need to be ordered prior to performing the rework. See attached Rework Procedure. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | |||||
| NOTE: This is a 1.0-hour job for Group 1 | |||||
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| *******Group 2******* | |||||
| NOTE: This is a 1.0-hour job for Group 2 | |||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES MODELS INVOLVED - Certain C4.4 models (Arrangement numbers 292-5307 and 292-5304) Dear Caterpillar Product Owner: The software on certain C4.4 engines needs to be reflashed on the products listed below. The existing software can result in low torque characteristics. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 06Aug2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 06Aug2007 Service Letter |
| Group Number 1 |
| Ensure that you have obtained the relevant new EPA label by ordering from the Web site. To reach the Web Site follow the following procedure:- Type in the following to your Address bar: - https://largepower.cat.com This will bring you to the home page of Large power systems division. Select the quick link on the right hand side of the page "LPSD Engineering". This is shown circled in red in Image 1.1.1 |
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| Image1.1.1 |
| Now Select the heading "Replacement Labels" located on the Left Hand side of the page under the main heading LPSD Engineering. This is shown circled in red in Image 1.2.1 |
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| Image1.2.1 |
| Now Select the "Emissions Certification Replacement" in the box headed Label Forms . This is shown circled in red in Image 1.3.1 |
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| Image1.3.1 |
| Once you have the label, complete the following rework procedure: Engine Reflash: Tools Required: PC or lap top with CAT ET installed and licensed (Version 2007A minimum) Communication Adaptor with diagnostic connector. Flashfile required for these engines is part no. 314-6753. Process: 1. Save the correct Flashfiles to your local hard drive. 2. Connect to the ECM using Service Tool (CAT ET). 3. Make sure the ECM is powered up (Check that Red light on Comm. adapter is illuminated). 4. Go to "Winflash" or "Flash Memory". 5. CAT ET will re-connect to the ECM. 6. Using the browse function in the top right hand corner, select the new flashfile, which you should have saved to your hard drive. 7. Select "Begin Flash" (bottom right hand corner). 8. Once Flashing is complete select "CAT ET". 9. The Personality Module Mismatch Message should appear, select the OK button. 10. The factory password screen should now appear. 11. Use https://fps.cat.com to obtain factory passwords. 12. Enter Factory Passwords. 13. CAT ET High Level Configuration screen should be displayed. 14. Re-flash complete. Carry out the adjustment of the trim files according to the attached table in image 1.4.1, FLS and FTS will need to be adjusted according to the table and the engine serial number. |
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| Image1.4.1 |
| Group Number 2 |
| Ensure that you have obtained the relevant new EPA label by ordering from the Web site. To reach the Web Site follow the following procedure:- Type in the following to your Address bar: - https://largepower.cat.com This will bring you to the home page of Large power systems division. Select the quick link on the right hand side of the page "LPSD Engineering". This is shown circled in red in Image 1.1.1 |
|
| Image2.1.1 |
| Now Select the heading "Replacement Labels" located on the Left Hand side of the page under the main heading LPSD Engineering. This is shown circled in red in Image 1.2.1 |
|
| Image2.2.1 |
| Now Select the "Emissions Certification Replacement" in the box headed Label Forms . This is shown circled in red in Image 1.3.1 |
|
| Image2.3.1 |
| Once you have the label, complete the following rework procedure: Engine Reflash: Tools Required: PC or lap top with CAT ET installed and licensed (Version 2007A minimum) Communication Adaptor with diagnostic connector. Flashfile required for these engines is part no. 314-6751. Process: 1. Save the correct Flashfiles to your local hard drive. 2. Connect to the ECM using Service Tool (CAT ET). 3. Make sure the ECM is powered up (Check that Red light on Comm. adapter is illuminated). 4. Go to "Winflash" or "Flash Memory". 5. CAT ET will re-connect to the ECM. 6. Using the browse function in the top right hand corner, select the new flashfile, which you should have saved to your hard drive. 7. Select "Begin Flash" (bottom right hand corner). 8. Once Flashing is complete select "CAT ET". 9. The Personality Module Mismatch Message should appear, select the OK button. 10. The factory password screen should now appear. 11. Use https://fps.cat.com to obtain factory passwords. 12. Enter Factory Passwords. 13. CAT ET High Level Configuration screen should be displayed. 14. Re-flash complete. Carry out the adjustment of the trim files according to the attached table in image 1.4.1, FLS and FTS will need to be adjusted according to the table and the engine serial number. |
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| Image2.4.1 |
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