Usage:
20Sep2007 |
(Revised 09Oct2007) |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING INJECTOR SLEEVE O-RINGS ON CERTAIN C9 MTB ON-HIGHWAY TRUCK ENGINES |
|
7555 1100 | PI31352 |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31352" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31352" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 20Sep2007 Service Letter. Changes have been made to the Service Claims Allowance, Parts Needed, and Action Required. |
COMPLETION DATE |
TERMINATION DATE |
31Mar2008 | 30Sep2008 |
PROBLEM
The injector sleeve o-rings need to be replaced on certain C9 MTB On-Highway truck engines. The existing o-rings can fail and cause fuel to enter the coolant system. |
AFFECTED PRODUCT
Model | Identification Number |
C9 | MTB00101-00106, 109-190, 197-199, 1000-1001, 1003-1005, 1007-1221, 1227-1387, 1396-1429, 1431-1464, 1467-1550, 1553-2020 |
PARTS NEEDED
Qty |
Part Number | Description |
6 | 1093207 | SEAL-O-RING |
12 | 1482903 | SEAL-O-RING |
6 | 1495240 | RING-BACKUP |
6 | 2271200 | SLEEVE-INJECTOR |
6 | 2930730 | RING-BACKUP |
6 | 3107255 | SEAL-O-RING |
6 | 3107257 | SEAL-O-RING |
ACTION REQUIRED
Follow Special Instruction REHS3798 for proper installation of injector sleeve o-rings. NOTE: Injector o-rings need to be replaced when the injector is removed to perform sleeve o-ring replacement. Reference SEBD6792 for correct orientation of injector o-rings. |
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 9.6-hour job | |||||
*Dealer to perform most economical repair* Description_____________SMCS Code_________Hours Wash____________________1290-074__________0.3 R&I Injectors___________1290-010-S________4.2 Remove Sleeve___________1713-011__________1.3 Clean Sleeve Bore_______1713-70-BO________0.8 Install sleeve seals____1713-012-SA_______0.8 Install Sleeve set______1713-012-S________1.7 Test After______________1290-030__________0.5 *Exception may be considered and claimed depending on chassis type* |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING INJECTOR SLEEVE O-RINGS ON CERTAIN C9 MTB ON-HIGHWAY TRUCK ENGINES MODELS INVOLVED - C9 Mass Transit Bus Engines Dear Caterpillar Product Owner: The injector sleeve o-rings need to be replaced on certain C9 MTB On-Highway truck engines. The existing o-rings can cause fuel to enter the coolant system if failure occurs. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 20Sep2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 20Sep2007 Service Letter |