PRODUCT IMPROVEMENT PROGRAM FOR MISSING SHIPPED LOOSE PARTS ON MOUNT AS. (232-0536) ON CERTAIN C32 MODELS
Usage:
REBE2164-00
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| 16Jul2007 |
U-332
A-272
D-278
O-301
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR MISSING SHIPPED LOOSE PARTS ON MOUNT AS. (2320536/">232-0536) ON CERTAIN C32 MODELS |
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| 1152 | PI31303 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31303" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31303" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jan2008 | 31Jul2008 |
PROBLEM
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| The 2320536/">232-0536 needs the following parts 8T-6361 Bolt and 8T-4132 Nut on certain C32 models covered in the program. The bolts and nuts are missing from the shipped loose kit from Griffin. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C32 | SXC00494, 498, 529, 554-555, 563-564, 571, 577, 580, 583, 585, 587, 589, 604-605, 609, 614, 619-621, 627-631, 638-639, 656, 658, 675, 683, 689, 696-697, 709-710, 712-715, 720-721, 733, 737, 739-740, 743-744, 747-748, 751-752, 754, 770-771, 775, 780, 782-783, 793-796, 798-799, 804, 807-809, 828, 833-834, 836, 838, 851-852, 854-863, 873-874, 891-892, 895, 901-905, 909-913, 928, 973-974, 991, 1001, 1014, 1019, 1041, 1061, 1080, 1083, 1089-1092, 1094, 1103, 1126, 1135, 1137-1140, 1143-1145, 1152-1158, 1168-1169, 1182-1184, 1203-1204, 1212-1214, 1217-1218, 1224, 1233-1234, 1245, 1262-1263, 1267, 1281-1282, 1290-1291, 1340-1343, 1346-1350, 1355-1356, 1362, 1371-1375, 1378, 1380-1381, 1383, 1410-1413, 1485, 1487-1488 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 6 | 8T4132 | NUT |
| 6 | 8T6361 | BOLT |
ACTION REQUIRED
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| Order Bolts and nuts for Mount AS. (2320536/">232-0536) and add to the Shipped Loose Parts. |
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| Image1 |
OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.1-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR MISSING SHIP LOOSE PARTS ON MOUNT AS - 2320536 ON CERTAIN C32 MODELS COVERED IN THE PROGRAM. MODELS INVOLVED - C32 MODELS Dear Caterpillar Product Owner: The 2320536/">232-0536 needs the following parts 8T-6361 - Bolt and 8T-4132 - Nut on certain C32 models covered in the program. The bolts and nuts are missing from the shipped loose kit from Griffin. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 16Jul2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 16Jul2007 Service Letter |
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