REMAN CYLINDER HEAD GROUPS AND VALVE MECHANISMS Caterpillar

  December 2004

REMAN CYLINDER HEAD GROUPS AND VALVE MECHANISMS

Please refer to updated Cylinder Head Core Acceptance Criteria (CAC), media number SELD0018-09 for additional information.

Revision to Caterpillar Core Acceptance Criteria for Cylinder Heads

Announcement

The Cat Remanufacturing Services Group is pleased to announce several enhancements to the Reman Cylinder Head Core Acceptance Criteria (CAC) which will be made effective January 3, 2005. These changes were a result of market and dealer input to enable Caterpillar and TEPS dealers to more easily administer the cylinder head CAC.

Modifications to the CAC

• We will now be accepting minor scratches, dents, and gouges for full core refund.
• Text has been rewritten to simplify terminology.
• Photos have been added to clarify specific inspection criteria.

Implementation

The new CAC will be available on the Reman Dealer extranet (https://reman.cat.com) in mid December. Please review with your core inspectors as soon as possible. The new guidelines will be implemented with cores received as of January 3, 2005.

Core Management

Please refer to the Caterpillar? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Technical Information Hot Line also toll free at (888) 88-REMAN or use our E-mail address -- Reman_Help@cat.com.