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PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE SECONDARY AUXILIARY HYDRAULIC CONTROL WIRING (WORK TOOL C+/C-) ON CERTAIN 246C, 256C, 262C, 272C SKID STEER LOADERS AND 277C, 287C, 297C MULTI TERRAIN LOADERS EQUIPPED WITH XPS HIGH FLOW HYDRAULICS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE SECONDARY AUXILIARY HYDRAULIC CONTROL WIRING (WORK TOOL C+/C-) ON CERTAIN 246C, 256C, 262C, 272C SKID STEER LOADERS AND 277C, 287C, 297C MULTI TERRAIN LOADERS EQUIPPED WITH XPS HIGH FLOW HYDRAULICS

Usage:

REBE4250-00

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16Sep2008


U-482
A-394
D-403
O-441

 
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Safety
  
  

PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE SECONDARY AUXILIARY HYDRAULIC CONTROL WIRING (WORK TOOL C+/C-) ON CERTAIN 246C, 256C, 262C, 272C SKID STEER LOADERS AND 277C, 287C, 297C MULTI TERRAIN LOADERS EQUIPPED WITH XPS HIGH FLOW HYDRAULICS
5734 1408
PI10714
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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10714" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10714" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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PROBLEM

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The secondary auxiliary hydraulic control solenoids are wired incorrectly which will cause the oil flow to the work tool control ports to be reversed on certain 246C, 256C, 262C, 272C Skid Steer Loaders and 277C, 287C, 297C Multi Terrain Loaders. The issue could result in work tool movement in an unintended direction, presenting a risk of personal injury or death. The issue affects machines equipped with XPS High Flow hydraulic systems only.

AFFECTED PRODUCT

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Model Identification Number
246C  JAY00167, 200, 264, 305, 313-315, 317, 336-338, 340-349, 353, 355-356, 358, 362-363, 367, 370, 373-375, 377, 380, 388-390, 392-394, 400, 408-409, 411, 414, 416-417, 459, 464, 467, 471, 474, 486-487, 499, 510, 512, 517, 521, 528, 542, 550-551, 555, 562-563, 569, 581, 637, 643, 645-649, 653-655, 689-694, 698-699, 737, 776, 779-780, 782, 792, 797, 804-805, 807-808, 811, 832, 837-838, 840, 843-846, 850, 866-870, 875, 885, 897-902, 905-906, 909, 917, 926-931, 937, 946, 961, 971, 973, 984-985, 1011-1014, 1020-1022, 1026-1029, 1032-1033, 1038, 1062-1065, 1070, 1072, 1075-1077, 1079-1086, 1088-1108, 1112, 1114, 1118, 1123, 1125, 1127, 1129, 1132-1133, 1138-1140, 1142, 1144, 1150, 1156, 1159-1163, 1166-1168, 1170-1172, 1174-1175, 1179, 1186-1188, 1192, 1198, 1208-1209, 1224, 1226, 1233-1236, 1244-1245, 1266, 1275-1280, 1295, 1308-1309, 1311-1312, 1314, 1326, 1332, 1336, 1338, 1341, 1395, 1397, 1401, 1405, 1415-1416, 1426, 1442, 1456, 1459, 1464-1466, 1473, 1476-1477, 1479-1480, 1491, 1493-1495, 1503, 1505, 1517, 1527, 1529, 1533, 1540, 1547, 1580-1581, 1590, 1594, 1601, 1605, 1608-1609, 1611, 1613, 1615, 2063, 2118, 2130-2132, 2142-2145, 2152, 2156-2157, 2171, 2173-2174, 2176-2177, 2184, 2193, 2202, 2218, 2221, 2223-2227, 2241-2242, 2244-2245, 2251-2252, 2260-2263, 2265-2266, 2274-2275, 2280, 2285, 2288, 2291, 2297, 2299, 2313, 2316, 2321, 2326, 2334-2337, 2339, 2346, 2349, 2354, 2360, 2362-2363, 2367-2368, 2370-2377, 2379, 2383-2387, 2393, 2396, 2402, 2406, 2408-2410, 2412, 2416, 2422, 2428, 2431, 2436, 2442, 2445, 2456, 2463, 2467, 2474-2475, 2485, 2488, 2502, 2505-2508, 2511-2512, 2517, 2519, 2522, 2527, 2531, 2553, 2556, 2577, 2592, 2594, 2596-2598, 2601, 2608-2609, 2621, 2658, 2682-2683, 2692-2696, 2701-2705, 2715, 2724, 2735, 2737, 2744-2746, 2760-2762, 2766, 2773-2774, 2794, 2797-2799, 2801-2802, 2806-2808, 2829-2830
256C  DWS00155, 201, 203-204, 207-209, 211-212, 215, 218, 222, 225, 227, 229-230, 247, 249, 254-255, 263-264, 269, 271, 275, 281-283, 285-286, 288-289, 291, 294, 297-298, 309, 311, 314-315, 319, 341, 351, 353, 359, 361, 367, 374, 383, 387, 391-393, 401, 411-412, 422, 424, 433-434, 440, 445, 451, 454, 456, 458, 460-462, 478, 513, 516, 524, 549, 551-552, 554-555, 560, 584-585, 591-595, 602, 604, 615, 617-619, 621, 626-630, 636-637, 640-641, 650-651, 656-657, 659-662, 665-674, 677-678, 683-684, 690, 700-702, 725, 727-728, 732-735, 759, 777, 779, 784-785, 791-793, 1182-1183, 1221, 1226, 1229-1232, 1240, 1249, 1254-1255, 1263, 1265-1266, 1270-1271, 1278-1279, 1283, 1285, 1293-1294, 1296-1297, 1300-1302, 1304, 1308-1309, 1314, 1318-1323, 1325, 1328, 1332, 1335-1336, 1338-1340, 1345-1346
262C  MST00176, 205, 213, 216, 218-219, 222-224, 227, 230, 232, 237, 242, 252-253, 263, 266-267, 269, 271, 273, 277-279, 282, 286, 289, 300, 314, 319, 323, 336-337, 345-346, 364, 366-367, 371, 377, 382, 388, 405-406, 411-412, 418-420, 426, 433, 436, 442-443, 450-451, 459-460, 467, 471, 474, 478-479, 482, 486, 496, 503, 508, 515, 523, 541, 550, 594-596, 598-601, 607-608, 648, 651, 689-690, 704-706, 720-721, 726, 733, 754-755, 762-766, 792-796, 819, 831, 833, 835-836, 865, 867, 869-872, 878, 922, 925, 932, 934, 936-938, 940, 952, 954, 956, 960, 970, 975, 997-1008, 1010, 1015, 1034, 1039, 1054, 1060, 1070, 1072, 1075-1080, 1090, 1097, 1107, 1112, 1120, 1126, 1130, 1134, 1137, 1148, 1170, 1172-1175, 1177-1180, 1184, 1195, 1205, 1229, 1231-1232, 1237, 1240, 1258, 1278, 1281, 1283-1286, 1289-1292, 1295, 1297-1301, 1307, 1322-1324, 1329, 1864-1865, 1884, 1894, 1900, 1909, 1913, 1933-1935, 1946, 1948, 1950, 1952, 1954, 1964, 1972-1974, 1983-1984, 1990, 1994, 2003, 2008, 2011-2014, 2016, 2018, 2027, 2031-2032, 2034-2035, 2038, 2050, 2070, 2072, 2075, 2083-2084, 2089-2090, 2092, 2099-2100, 2102-2103, 2105, 2109, 2113, 2115, 2123, 2126, 2140-2141, 2151, 2175, 2177, 2189, 2193, 2199, 2206, 2208, 2213-2214, 2216-2219, 2232, 2238, 2243, 2245, 2249, 2255-2256, 2262-2263, 2274-2275, 2279-2280, 2283, 2286, 2289, 2291, 2293, 2322, 2324-2326, 2330, 2345, 2350, 2373, 2380-2382, 2385
272C  RED00170-00171, 203, 205, 207-210, 214-216, 220-222, 225, 229, 231-232, 236-237, 242, 245-247, 251, 254-255, 257, 262, 268, 277, 279, 284, 288-290, 292-295, 297-298, 304, 306-307, 309-310, 313-314, 317-318, 329-330, 341, 345, 371-373, 377, 379-380, 386, 388, 390-391, 395-398, 402, 409-410, 419, 424, 427, 430, 436, 442, 444, 454-455, 457, 459-460, 462, 465-468, 473-474, 476-477, 490, 492, 494-495, 500-502, 504, 506, 508, 512-515, 519, 553, 557, 582-587, 603, 611-616, 626-627, 630, 635-638, 659-663, 667-668, 670, 674-676, 691-697, 704-705, 711-712, 726, 729, 731-740, 742-743, 748, 750-755, 758-763, 766-770, 774-775, 785-793, 795, 797-799, 802-813, 815-816, 832-842, 844, 846, 848, 850-851, 854-857, 859-861, 863-864, 866-869, 871, 880-881, 883, 887, 889-890, 894-896, 901, 905-907, 909, 911, 919, 929-932, 934, 936, 943, 946-947, 952-957, 959-961, 967-980, 986, 991, 993, 1002-1004, 1007, 1014-1015, 1017, 1020-1022, 1025-1026, 1028, 1030-1031, 1033, 1035-1038, 1041-1050, 1053, 1361-1369, 1375-1378, 1381, 1383, 1387-1394, 1397, 1400, 1402, 1414-1420, 1425-1426, 1428, 1431-1433, 1435-1437, 1439-1441, 1443-1453, 1456, 1458, 1462-1463, 1465-1468, 1476-1477, 1479-1480, 1486-1490, 1496, 1500, 1511, 1513-1515, 1517-1519, 1521, 1523, 1529, 1536-1538, 1540, 1543, 1545-1554, 1557-1558, 1571-1574, 1577, 1579-1580, 1582, 1585, 1595-1609, 1612
277C  JWF00159, 201, 224, 234, 237, 243, 250-251, 254-255, 258, 268, 272, 281, 290, 295, 299, 309, 325, 341, 344, 347, 384, 390-392, 425-426, 429, 435-436, 443, 445, 481-482, 497-500, 510, 516, 535, 539, 541-544, 567-573, 578, 584, 588, 604, 611, 628, 631, 635-637, 643-644, 651-652, 668, 676, 699, 714, 729, 737, 739-740, 742, 745-747, 750-751, 753-755, 759, 765, 767-768, 772, 788, 794, 803, 818, 821, 833, 845, 847, 850, 852, 859, 870-871, 873, 891, 898, 904, 906, 909-910, 912, 978-979, 982, 984, 989, 992, 1002, 1004, 1009-1010, 1013, 1019, 1021-1023, 1030-1031, 1033, 1035, 1037, 1047, 1056-1058, 1460, 1465, 1467, 1470-1473, 1475, 1479, 1489, 1491-1494, 1501, 1503, 1515-1516, 1591-1592, 1594, 1620, 1622, 1624, 1636, 1644, 1656, 1658, 1667-1668, 1670, 1673, 1682-1683, 1696, 1698, 1702, 1705, 1707, 1714-1715, 1722-1723, 1725-1728, 1730, 1737-1738, 1741-1743, 1748, 1757, 1762-1763, 1766-1768, 1771, 1778, 1792, 1796-1798, 1831, 1863-1866, 1871-1872, 1874-1875, 1901-1903, 1912
287C  MAS00160-00162, 202, 206, 220, 222-223, 230, 232, 246, 251, 258-259, 261, 264, 266-267, 269-275, 281, 285, 288-289, 292, 294, 296, 298-300, 302-303, 309, 311, 313, 321, 323, 326, 329, 331-336, 338, 341, 346, 348, 362-365, 370-371, 373, 375, 377, 380-383, 388-389, 391-392, 396-397, 401-402, 404, 406, 408-409, 425-432, 448, 451-453, 465-467, 479-481, 491-492, 512-514, 517-526, 537, 539-541, 543, 564, 584-588, 600, 607-610, 614-616, 618, 621-622, 627-639, 641-646, 654, 656, 658, 660-662, 664, 666-668, 675, 679-686, 688, 694-695, 698, 701, 706-707, 710-712, 714-715, 718, 722, 724, 726, 729, 733, 735, 738, 742-743, 748, 762, 764-766, 768-770, 790-792, 797-798, 801-802, 806-809, 812, 815-818, 821, 827-828, 831, 834-836, 840, 849, 853-854, 856-857, 862, 864, 872, 876-878, 888, 892-893, 1291-1292, 1298-1299, 1301-1302, 1304, 1306-1307, 1310, 1316-1319, 1324, 1328, 1330-1331, 1335, 1337-1339, 1342, 1344-1345, 1347-1352, 1355-1358, 1361, 1364, 1366-1370, 1374, 1380, 1387-1390, 1392-1393, 1396, 1398, 1405-1410, 1412-1416, 1420-1428, 1432, 1434-1436, 1439, 1441, 1443, 1445-1446, 1450, 1459, 1467-1468, 1473, 1476, 1480-1481, 1486-1488, 1490, 1494, 1498-1499, 1502-1504, 1507, 1510, 1513-1514, 1516-1517, 1524, 1529, 1533, 1535, 1537-1538, 1541-1542, 1544, 1546, 1549, 1552, 1554, 1557, 1559, 1562-1576, 1578, 1580, 1583, 1587-1588, 1598, 1601-1602, 1605-1607, 1614, 1617, 1619, 1621-1623, 1625-1626, 1637-1638, 1640-1643, 1648-1649, 1657-1658, 1662, 1666-1667, 1671, 1674-1677
297C  GCP00180-00181, 183, 185, 187, 201, 206, 209-210, 212, 219-220, 222-224, 226, 229-231, 233-234, 237-241, 243, 246-247, 254, 257-259, 262-263, 265, 268, 271-274, 276-281, 283-284, 286, 288, 290, 294-295, 298-299, 301-302, 304-306, 308, 313-315, 320, 322-323, 329-330, 333-334, 337, 351, 354, 356, 358, 361, 363-364, 370, 374, 377, 380-382, 385-387, 396-399, 401, 403-405, 407-408, 410, 412-413, 415, 449-453, 455-457, 459, 481-486, 488-490, 497, 499-500, 507, 519-523, 526, 533, 536-537, 549, 553, 555-560, 563-564, 579, 582-584, 592, 596, 599-602, 604-606, 616, 619, 621, 623-625, 628, 630-634, 639-647, 649-650, 656, 658-659, 663, 667-668, 671-673, 676-677, 679-681, 683, 686-687, 689, 691, 694, 699-710, 713-715, 717-721, 723-724, 726, 729-734, 737, 741-742, 744-748, 752-759, 763-765, 768-771, 775, 777-782, 785-793, 797-798, 801, 804-805, 808-813, 815-818, 821-829, 832-834, 837, 839-844, 846, 848-849, 851, 855-858, 860, 862-865, 868-869, 872-877, 881, 885-886, 888-889, 892-901, 904-906, 908, 910-914, 921, 923-924, 926-928, 930-936, 938-944, 950-957, 1192-1195, 1199-1203, 1206-1208, 1214, 1216-1220, 1222, 1226-1227, 1230-1231, 1233-1234, 1236, 1239-1247, 1249-1266, 1268-1272, 1274, 1276-1277, 1280-1281, 1283-1303, 1305, 1307-1310, 1313-1318, 1320, 1322-1324, 1327, 1329-1330, 1334, 1336-1339, 1341, 1343-1344, 1348, 1352, 1354, 1359, 1361, 1367-1369, 1372-1373, 1377-1379, 1381-1385, 1387-1393, 1397-1400, 1402-1406, 1408-1410, 1412-1415, 1419, 1424-1428, 1432-1435, 1438, 1441-1445

PARTS NEEDED

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Qty

 Part Number Description
1 2427389 HARNESS AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Perform the Rework Procedure to correct the wiring error.
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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
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 NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE SECONDARY AUXILIARY HYDRAULIC CONTROL WIRING (WORK TOOL C+/C-)

MODELS INVOLVED - 246C, 256C, 262C, 272C SKID STEER LOADERS AND 277C, 287C, 297C MULTI TERRAIN LOADERS EQUIPPED WITH XPS HIGH FLOW HYDRAULICS

Dear Caterpillar Product Owner:


The secondary auxiliary hydraulic control (C+/C- Function) wiring needs to be reworked on the products listed below. The existing wiring can result in the work tool moving in an unintended direction which may result in personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 16Sep2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.



Caterpillar Inc.

Identification #(s)



Attached to 16Sep2008 Service Letter


Rework Procedure


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MEDIA REFERENCES
SEBU8019 Operation and Maintenance Manual ? 246C, 256C, 262C, 272C
SEBU8020 Operation and Maintenance Manual ? 277C, 287C, 297C
KENR5116 Disassembly and Assembly Manual - 246C, 256C, 262C, 272C
KENR5198 Disassembly and Assembly Manual - 277C, 287C, 297C

REWORK PROCEDURE
1. Raise the lift arms and position the arm brace. Refer to Operation and Maintenance Manual, "Engage the Lift Arm Brace".

2. Raise the cab. Refer to Disassembly and Assembly, "Cab ? Tilt".

3. Locate both of the 195-9700 Work Tool Control Solenoids (A) and (B) on the work tool control valve, which control the spool closest to the load sense relief valve (C). Disconnect the orange/black and brown/black wiring harnesses from solenoids (A) and (B). Do not disconnect the blue/yellow harness to the load sense relief valve (C).
Image1.1.1
 
Work Tool Control Valve ? XPS High Flow
(A) C+ Work Tool Control Solenoid
(B) C- Work Tool Control Solenoid
(C) Load Sense Relief Valve

4. Connect the orange/black harness to the C- solenoid (B).

5. Connect the 242-7389 Jumper Harness to the brown/black harness and the C+ solenoid (A).

6. Lower the cab. Refer to Disassembly and Assembly, "Cab ? Tilt".

7. Remove the lift arm brace and lower the lift arms. Refer to Operation and Maintenance Manual, "Disengage the Lift Arm Brace".
 
 

Caterpillar Information System:

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PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 770, 770 OEM, 772, 773F, AND 775F OFF HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 770, 770 OEM, 772, 773F, AND 775F OFF HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 777F AND 777F OEM OFF HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW HYDRAULIC TANK COVER ON CERTAIN 777F AND 777F OEM OFF HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATORS ON CERTAIN 938G SERIES II WHEEL LOADERS AND IT38G SERIES II INTEGRATED TOOLCARRIERS PRODUCT SUPPORT PROGRAM FOR REPLACING RADIATORS ON CERTAIN 938G SERIES II WHEEL LOADERS AND IT38G SERIES II INTEGRATED TOOLCARRIERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE FAN PUMP PRESSURE SENSOR ORIFICE ADAPTER ON CERTAIN D8T, 583T, AND 587T TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE FAN PUMP PRESSURE SENSOR ORIFICE ADAPTER ON CERTAIN D8T, 583T, AND 587T TRACK-TYPE TRACTORS
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN 793C HIGH ALTITUDE OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN 793C HIGH ALTITUDE OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ENGINE COOLING FAN BLADE ORIENTATION ON CERTAIN CB-434D, CB-534D, AND CB-564D ASPHALT COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ENGINE COOLING FAN BLADE ORIENTATION ON CERTAIN CB-434D, CB-534D, AND CB-564D ASPHALT COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND RETURNING CERTAIN REMAN AIR COMPRESSORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND RETURNING CERTAIN REMAN AIR COMPRESSORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLUTCH SHAFT ASSEMBLY IN THE POWERSHIFT TRANSMISSIONS ON CERTAIN 420E, 430E, 432E, 434E, 442E, 444E, AND 450E BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLUTCH SHAFT ASSEMBLY IN THE POWERSHIFT TRANSMISSIONS ON CERTAIN 420E, 430E, 432E, 434E, 442E, 444E, AND 450E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR CHECKING THE 6V-8336 BRAKE ANCHOR BOLT TORQUE ON CERTAIN 735 AND 740 ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR CHECKING THE 6V-8336 BRAKE ANCHOR BOLT TORQUE ON CERTAIN 735 AND 740 ARTICULATED TRUCKS
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