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PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOOD SUPPORT ON 631G AND 637G TIER III WHEEL TRACTOR-SCRAPERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOOD SUPPORT ON 631G AND 637G TIER III WHEEL TRACTOR-SCRAPERS

Usage:

REBE2884-00

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27Mar2008


U-154
A-123
D-116
O-137

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOOD SUPPORT ON 631G AND 637G TIER III WHEEL TRACTOR-SCRAPERS
7251 7405 7553 7557 7408
PS42652
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42652" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Mar2010

PROBLEM

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The existing hood support can fail on the 631G and 637G Tier III Wheel Tractor-Scrapers. If the existing hood support fails it can lead to unplanned downtime and could cause further damage to other components of the machine.

AFFECTED PRODUCT

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Model Identification Number
*******Group  1*******
631G  DFA00218-00226, 228-229, 231-232, 234-236, 238, 240-241, 243-245, 247-249, 251-252, 254, 256-283, 285-303, 306-309, 311-312, 314-325
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*******Group  2*******
637G  DFJ00280-00282, 284-288, 290-296, 298, 300-316, 319-321, 323-328, 330-336, 339-343, 346, 348
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*******Group  3*******
637G  DFJ00277-00279, 283, 289, 297, 299, 317-318, 322, 329, 337-338, 344-345, 347, 349
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*******Group  4*******
631G  DFA00326-00327
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*******Group  5*******
637G  DFJ00350
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*******Group  6*******
637G  DFJ00351
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*******Group  7*******
631G  DFA00328-00330
637G  DFJ00352-00364
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*******Group  8*******
631G OEM  M1W00100-00101, 109
CIPI  0EM01616
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*******Group  9*******
631G OEM  M1W00102-00108, 110-117
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*******Group  10*******
631G  DFA00331-00334
637G  DFJ00365-00366
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*******Group  11*******
631G  DFA00125-00128, 131-145, 147-154, 156-173, 175-180, 182-205, 207-217
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*******Group  12*******
637G  DFJ00225, 227-231, 233-236, 239-259, 261-263, 265-276
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*******Group  13*******
637G  DFJ00237-00238, 260, 264

PARTS NEEDED

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Qty

 Part Number Description
*******Group 1*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669899 FILM-631G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 4C4200 PAINT-YELLOW
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669899 FILM-631G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
1 4C4200 PAINT-YELLOW
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 6*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 7*******
1 4C4200 PAINT-YELLOW
8 5P1076 WASHER-HARD
4 7X0325 BOLT
3 8T4835 BOLT
4 9X0941 LOCKNUT
3 1984778 WASHER-HARD
2 2693940 LATCH AS.
2 2832534 STRIKER AS
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 8*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669899 FILM-631G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
3 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 9*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669899 FILM-631G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
1 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 10*******
1 4C4200 PAINT-YELLOW
8 5P1076 WASHER-HARD
4 7X0325 BOLT
3 8T4835 BOLT
4 9X0941 LOCKNUT
3 1984778 WASHER-HARD
2 2693940 LATCH AS.
2 2832534 STRIKER AS
1 3142415 SUPPORT AS
2 3155173 PLATE
1 3176951 PLATE AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 11*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669899 FILM-631G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
3 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 12*******
1 4C4200 PAINT-YELLOW
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
3 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 13*******
1 4C4200 PAINT-YELLOW
4 4M5281 BOLT
8 4M6425 BOLT
16 4S8287 RIVET-POP
8 5P1076 WASHER-HARD
4 5P4115 WASHER-HARD
8 6V8189 NUT-FULL
10 7K1181 STRAP-CABLE
4 7X0325 BOLT
4 7X0343 BOLT
3 7X0345 BOLT
16 8T4224 WASHER-HARD
3 8T4835 BOLT
4 9X0941 LOCKNUT
4 1179066 LATCH AS-T-BALL
3 1984778 WASHER-HARD
7 1984780 WASHER-HARD
1 2530861 FILM-CAT POWER
1 2669901 FILM-637G HOOD
1 2669903 FILM-HOOD
2 2693940 LATCH AS.
1 2817268 FILM-ENGINE
2 2832534 STRIKER AS
1 2912960 PLATE
1 2912984 PLATE AS
1 3021540 HOOD AS-FRONT
4 3118798 BRACKET
1 3142415 SUPPORT AS
3 3154823 BOSS
2 3155173 PLATE
1 3176951 PLATE AS
1 3203258 BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Overview of the procedure includes adding support to the air filter stand, replacing the front hood support, and adding an additional hood mounting block (dependent on serial number). Rework procedure will vary dependent upon model and serial number.
Refer to Special Instruction "REHS4202" for the specific rework procedure for your machine.
Be sure to thoroughly read the document to find the information needed for a specific machine.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.0-hour job for Group 1
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.0-hour job for Group 2
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.0-hour job for Group 3
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 14.0-hour job for Group 4
When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 14.0-hour job for Group 5
When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 14.0-hour job for Group 6
When applicable, travel time and mileage will also be allowed.

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job for Group 7
When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.5-hour job for Group 8
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.0-hour job for Group 9
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 8.0-hour job for Group 10
When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.5-hour job for Group 11
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 12*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.5-hour job for Group 12
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.

Show/hide table
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 13*******
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.5-hour job for Group 13
Miscellaneous costs of $175 will be allowed to fabricate the hole locator template referenced in the special instruction. Recommend fabrication of one template per technician performing the rework procedure as this template can be re-used.

When applicable, travel time and mileage will also be allowed.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 3E-5239 RELAY ON CERTAIN 924G, 928G, AND 930G WHEEL LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 3E-5239 RELAY ON CERTAIN 924G, 928G, AND 930G WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 9W-5828 TRACK SHOES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 9W-5828 TRACK SHOES FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REROUTING AND REPLACING THE ALTERNATOR CABLE IF NEEDED ON CERTAIN 966H AND 972H MEDIUM WHEEL LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REROUTING AND REPLACING THE ALTERNATOR CABLE IF NEEDED ON CERTAIN 966H AND 972H MEDIUM WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING REAR CRANKSHAFT COUNTERWEIGHT BOLTS IN 3508B ENGINES USED IN 992G, 854G, AND 777D MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING REAR CRANKSHAFT COUNTERWEIGHT BOLTS IN 3508B ENGINES USED IN 992G, 854G, AND 777D MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REWORKING CERTAIN 992G TILT CYLINDERS AND 994F LIFT CYLINDERS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND/OR REWORKING CERTAIN 992G TILT CYLINDERS AND 994F LIFT CYLINDERS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING LOADER LINKAGE CARTRIDGE RETENTION SYSTEM ON CERTAIN 992G WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING LOADER LINKAGE CARTRIDGE RETENTION SYSTEM ON CERTAIN 992G WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDERS HOSES AND TUBES ON CERTAIN 966H AND 972H WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDERS HOSES AND TUBES ON CERTAIN 966H AND 972H WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CARRIER BEARINGS ON CERTAIN 966H AND 972H WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CARRIER BEARINGS ON CERTAIN 966H AND 972H WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC SLAVE ELECTRONIC CONTROL MODULE (ECM) WHICH MAY FAIL ON CERTAIN D6K XL, D6K LPG TRACK-TYPE TRACTORS, 953D, AND 963D TRACK-TYPE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC SLAVE ELECTRONIC CONTROL MODULE (ECM) WHICH MAY FAIL ON CERTAIN D6K XL, D6K LPG TRACK-TYPE TRACTORS, 953D, AND 963D TRACK-TYPE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND/OR REPLACING THE 8 118-9573 BOLTS FOR THE BEARING RETAINER ON CERTAIN D6N SERIES III XL AND D6N SERIES III LGP TRACK-TYPE TRACTORS THAT ARE EQUIPPED WITH A VPAT DOZER PRODUCT SUPPORT PROGRAM FOR INSPECTING AND/OR REPLACING THE 8 118-9573 BOLTS FOR THE BEARING RETAINER ON CERTAIN D6N SERIES III XL AND D6N SERIES III LGP TRACK-TYPE TRACTORS THAT ARE EQUIPPED WITH A VPAT DOZER
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT DIFFERNTIAL ON CERTAIN 906 AND 908 COMPACT WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE FRONT DIFFERNTIAL ON CERTAIN 906 AND 908 COMPACT WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CENTRAL BLADE LASER SUPPORT THAT MAY INTERFERE WITH THE C FRAME FRONT TOWER ON CERTAIN D6N LGP TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CENTRAL BLADE LASER SUPPORT THAT MAY INTERFERE WITH THE C FRAME FRONT TOWER ON CERTAIN D6N LGP TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONDENSER MOTORS ON VARIOUS D6, D7, D8, D9, D10, AND D11 TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONDENSER MOTORS ON VARIOUS D6, D7, D8, D9, D10, AND D11 TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TILT SENSOR LINKAGE AND GUARDING ON CERTAIN 950H, 962H, 966H, 972H, AND 980H WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TILT SENSOR LINKAGE AND GUARDING ON CERTAIN 950H, 962H, 966H, 972H, AND 980H WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE WELD AROUND THE DOZER BLADE BRACKET ON CERTAIN D6N XL AND LGP TRACK-TYPE TRACTORS EQUIPPED WITH A VPAT DOZER PRODUCT SUPPORT PROGRAM FOR REWORKING THE WELD AROUND THE DOZER BLADE BRACKET ON CERTAIN D6N XL AND LGP TRACK-TYPE TRACTORS EQUIPPED WITH A VPAT DOZER
PRODUCT SUPPORT PROGRAM FOR INSTALLING CAB AND AIR CONDITIONER BARRIERS ON CERTAIN 621G, 623G, AND 627G WHEEL TRACTOR SCRAPERS PRODUCT SUPPORT PROGRAM FOR INSTALLING CAB AND AIR CONDITIONER BARRIERS ON CERTAIN 621G, 623G, AND 627G WHEEL TRACTOR SCRAPERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS AT THE APRON TRUNION JOINTS ON CERTAIN 621G, 627G, 631G, AND 637G WHEEL TRACTOR-SCRAPERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS AT THE APRON TRUNION JOINTS ON CERTAIN 621G, 627G, 631G, AND 637G WHEEL TRACTOR-SCRAPERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROLLER ASSEMBLY ON CERTAIN 615C AND 623G WHEEL TRACTOR-SCRAPERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROLLER ASSEMBLY ON CERTAIN 615C AND 623G WHEEL TRACTOR-SCRAPERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE COOLING PACKAGE AND ADJUSTING THE HYDRAULIC FAN SYSTEM ON CERTAIN D8T AND D9T TRACK-TYPE TRACTORS EQUIPPED WITH WASTE HANDLING OR WOODCHIP ARRANGEMENTS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE COOLING PACKAGE AND ADJUSTING THE HYDRAULIC FAN SYSTEM ON CERTAIN D8T AND D9T TRACK-TYPE TRACTORS EQUIPPED WITH WASTE HANDLING OR WOODCHIP ARRANGEMENTS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ANGLE CYLINDERS ON CERTAIN D6N TRACK-TYPE TRACTORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ANGLE CYLINDERS ON CERTAIN D6N TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE 308-0947 OIL LEVEL GAUGE AS. (DIPSTICK) FOR CERTAIN 950H, 962H WHEEL LOADERS, AND IT62H INTEGRATED TOOL CARRIERS PRODUCT SUPPORT PROGRAM FOR REMOVING THE 308-0947 OIL LEVEL GAUGE AS. (DIPSTICK) FOR CERTAIN 950H, 962H WHEEL LOADERS, AND IT62H INTEGRATED TOOL CARRIERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FAN PUMP CONTROL VALVE ON CERTAIN D8T, D9T, AND D10T TRACK-TYPE TRACTORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FAN PUMP CONTROL VALVE ON CERTAIN D8T, D9T, AND D10T TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE JOINT BETWEEN THE LOWER ELEVATOR FRAME AND LINKAGE ON CERTAIN 615C WHEEL TRACTOR-SCRAPERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE JOINT BETWEEN THE LOWER ELEVATOR FRAME AND LINKAGE ON CERTAIN 615C WHEEL TRACTOR-SCRAPERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEFT FENDER AND SUPPORT BRACKET ON TIER III 631G AND 637G WHEEL TRACTOR-SCRAPERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEFT FENDER AND SUPPORT BRACKET ON TIER III 631G AND 637G WHEEL TRACTOR-SCRAPERS
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