PRODUCT IMPROVEMENT PROGRAM FOR REROUTING AND REPLACING THE ALTERNATOR CABLE IF NEEDED ON CERTAIN 966H AND 972H MEDIUM WHEEL LOADERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REROUTING AND REPLACING THE ALTERNATOR CABLE IF NEEDED ON CERTAIN 966H AND 972H MEDIUM WHEEL LOADERS

Usage:

REBE2871-00

06Mar2008


U-115
A-93
D-88
O-101

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REROUTING AND REPLACING THE ALTERNATOR CABLE IF NEEDED ON CERTAIN 966H AND 972H MEDIUM WHEEL LOADERS

1402 1408 1401 1375
PI31460
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31460" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31460" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

30Sep2008 31Mar2009

PROBLEM

The 2461553/">246-1553 Cable Assembly for the alternator may interfere with the 242-8892 Transmission Oil Cooler Tube.

AFFECTED PRODUCT

Model Identification Number
966H A6D00117-00224, 226-889

A6G00117-01059

A6J00149-00465, 467-808
966H OEM  CYR00100
972H A7D00117-00419

A7G00117-00391

A7J00150-00262

PARTS NEEDED

Qty

Part Number Description
1 8L5423 SPACER
1 8R9137 ANGLE
2 8T4121 WASHER-HARD
1 8T4133 NUT
1 8T4137 BOLT
1 8T4196 BOLT
1 2461553 CABLE AS. (If Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

The 2461553/">246-1553 Cable Assembly needs to be inspected. If the plastic insulation on the cable assembly is worn, the cable needs to be replaced. Route the new cable assembly, or reroute the original cable assembly, if not damaged, following the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job
1 hour is allowed for inspection and for rerouting the cable
an additional 1.5 hours is allowed for replacing the cable


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND REPLACING THE ALTERNATOR CABLE IF NEEDED

MODELS INVOLVED - 966H and 972H Wheel Loaders

Dear Caterpillar Product Owner:


The alternator cable needs to be inspected and rerouted on the products listed below. The existing cable can interfere with the transmission oil cooler tube. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 06Mar2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 06Mar2008 Service Letter


Rework Procedure


 
1- Check for a potential interference between the 2461553/">246-1553 Alternator Cable with the 242-8892 Transmission Oil Cooler Tube. The area to check is at the rear back of the cab on the right side, where the alternator cable is crossing the tubes. See picture for location of potential interference:
Image1.1.1
 
2- If the plastic protection of the alternator cable is not damaged, go to step 5 to improve the alternator cable routing.
If the plastic protection is damaged, please go to next step for alternator cable replacement.

3- Remove the left hand side platform. Please refer to RENR8859 "Steering Cylinder - Remove and Install" for appropriate procedure.

4- Remove the alternator fixing points circled in red on the picture below (8 points), including cable terminal. Store all bolts and clips.
Image1.2.1
 
5- Remove the alternator cable fixing points circled in red on the picture below (7 points), including cable terminal. Store all bolts and clips.
Image1.3.1
 
6- Modify the alternator cable routing at the front of the engine, refering to following picture:
Image1.4.1
Image1.4.2
 
7- Reinstall all other clips and bolts and check for any interference.
 
8- Reinstall platform following RENR8859 "Steering Cylinder - Remove and Install" for appropriate procedure.
 
 

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